Jll
FacilitiesOfficer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Officer at Jll. Skills: Facilities management, Security operations, Vendor management, Incident response. Respond to alarms. Respond to incidents”
What You'll Achieve.
Ensure environments remain operational; Ensure environments remain secure
Industry & Context.
Root cause analysis
Rotational shifts, 24-hour operations, Seven days a week
What They're Looking For.
Must Have
Facilities management experience, Property management experience, Security operations experience, Work under pressure, Manage multiple issues, Prioritize tasks, Respond to incidents, Customer service orientation, Professional client interaction, Manage conflict, Balance client requirements, Balance firm requirements, Sound computer skills, Learn access control systems, Learn facilities management systems, Work rotational shift roster, Comply with health regulations
Nice to Have
Experience in related field
What You'll Do.
Respond to emergencies
Conduct investigations
Manage escalation protocols
Provide emergency support
Attend site as required
Respond to security breaches
Respond to operational issues
Provide frontline support
Perform preventative maintenance
Perform reactive maintenance
Ensure work meets standards
Ensure work meets procedures
Manage access control systems
Issue temporary passes
Apply access permissions
Maintain visitor logs
Prevent unauthorized entry
Conduct site inspections
Ensure building procedures align
Identify maintenance opportunities
Maintain compliant environments
Assist with financial management
Prepare incident documentation
How You'll Work.
Team & Collaboration
Liaise with security teams; Liaise with IT departments; Support Facilities Management team
Communication Scope
Interact professionally
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this opportunity involves:** a Facilities Officer reporting to the Facilities Manager, you'll be at the heart of operational excellence, managing everything from incident response to vendor oversight across rotating shifts. You'll serve as the critical first responder to alarms and incidents, ensuring our client's mission-critical environments remain operational and secure around the clock. This position blends technical facilities knowledge with administrative security functions, including access control management and visitor coordination. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career — and this role offers hands-on experience across facilities and security disciplines that will expand your skillset in meaningful ways**.** **An Overview of the role:** * Act as first responder to alarms, incidents, and emergencies on site; conduct investigations, manage escalation protocols, and provide emergency support with site attendance as required, responding promptly to security breaches, accidents, or operational issues. * Provide frontline support to Senior Facilities Managers and Engineers by supervising vendors attending site for preventative and reactive maintenance on critical infrastructure, ensuring all work meets client standards and documented procedures while overseeing compliance with client policies. * Manage access control syst
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