Tatu City

Real Estate

FacilitiesManager

$3900–6500k ~AI est. Tatu City, Kiambu County, Kenya
The Brief

“Facilities Manager at Tatu City. Skills: Facilities management, Security management, Vendor management. Enforce Physical Security Guidelines. Direct security guards”

Industry & Context.

Real Estate
Problems you'll solve

Root cause analysis; Incident management; Troubleshooting

Eligibility Requirements

24/7 operation support

What They're Looking For.

Must Have

Bachelor's degree in Business, Facilities Management, Engineering, or related field, Minimum 5+ years in facilities or security management, At least 2 years in a BPO, contact center, or PCI-regulated environment, Proven experience managing vendors, contractors, and cross-functional stakeholders, Familiarity with Kenya’s Data Protection Act, Working knowledge of Public Health Act, Working knowledge of Occupational Safety & Health Act, 2007, Ability to manage CCTV, Ability to manage biometric access control systems, Ability to manage facility maintenance oversight

Nice to Have

Experience in a 24/7 shift-based operation

What You'll Do.

Enforce Physical Security Guidelines

Direct security guards

Perform mandatory bag checks

Enforce Prohibited & Controlled Items list

Address all breaches with corrective action

Maintain control over physical keys

Maintain control over electronic access cards

Maintain control over locker assignments

Ensure daily opening procedures

Ensure daily closing procedures

Manage vendor performance

Escalate non-compliance

Monitor cleanliness of break-out areas

Monitor cleanliness of kitchen areas

Resolve catering-related grievances

Lead periodic inspections for Clean Desk Policy

Report non-compliance to operations management

Implement corrective measures

Engage with operations staff

Engage with cleaning teams

Engage with transport providers

Engage with client representatives

Address facility-related concerns

Lead quarterly fire drills

Coordinate quarterly emergency drills

Ensure marshals are trained

Ensure first-aiders are trained

Record headcounts accurately

Serve as primary escalation point for incidents

Document root causes of incidents

Implement corrective actions for incidents

Provide incident reports to management

Provide incident reports to client

Manage neighbor-related complaints

Resolve neighbor-related complaints

Document all neighbor interactions

Implement preventive measures for neighbor issues

Manage daily staff transport scheduling

Ensure efficient route mapping

Ensure timely pick-ups/drop-offs

Adjust routes as needed

Monitor transport vendor adherence

Review trip logs for cost control

Address driver issues with vendor management

Address vehicle issues with vendor management

Conduct periodic inspections of premises

Identify issues proactively

Resolve issues proactively

Manage reactive maintenance

Manage planned preventative maintenance

Ensure minimal operational downtime

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Client representatives; Operations staff; Cleaning teams; Security; Transport providers; Contractors

Free ATS check

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