Jll
FacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Facilities Manager at Jll. Skills: Facilities operations, Vendor management, Budget management, Contract management. Oversee day-to-day operations. Ensure JLL and vendors adhere to policies”
What You'll Achieve.
Meet outcome-based contract requirements; Exceed service expectations; Demonstrate value delivery
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
Minimum 5 years' experience in facilities/property management, Proven track record of working within budget and time constraints, Prior industry experience required, Understanding of commercial leases and contract documentation, Previous supervisory experience, Proficiency in Microsoft Office Suite, Proficiency in Computerized Maintenance Management Systems (CMMS), Knowledge of Occupational Safety requirements, Experience developing standard operating procedures, Experience maintaining standard operating procedures, Solid understanding of real estate, Solid understanding of telecommunications, Solid understanding of furniture, Solid understanding of accounting, Solid understanding of building systems, Extensive vendor management experience
Nice to Have
Exposure to outcome-based contracts, Exposure to gross maximum price contracts
What You'll Do.
Oversee day-to-day operations
Ensure JLL and vendors adhere to policies
Standardize processes
Deliver high service levels
Develop standard operating procedures
Enforce standard operating procedures
Conduct facility inspections
Maintain client relationships
Execute short-term projects
Execute long-term projects
Build relationships with employees
Build relationships with office coordinators
Perform building inspections
Identify issues early
Verify vendor performance
Ensure ticket completion within SLAs
Seek improvement opportunities
Develop action plans for improvements
Create innovative programs
Deploy innovative programs
Reduce operating costs
Manage facilities-related contracts
Collaborate on procurement opportunities
Define scope for procurement
Coordinate site visits for procurement
Monitor supplier performance
Lead discussions with vendors
Negotiate new contracts
Support maintenance of existing agreements
Source local services
Implement contracts with suppliers
Obtain vendor setup documentation
Verify insurance compliance
Develop annual operating budgets
Manage annual operating budgets
Track cost-saving initiatives
Implement cost-saving initiatives
Optimize contract performance
Oversee capital budget development
Oversee expense budget development
Produce monthly variance reports
Produce quarterly variance reports
Create annual capital plans
Ensure client satisfaction
Monitor customer experience
Enhance customer experience
Complete client reports on schedule
Provide analysis for continuous improvement
Demonstrate value delivery
Achieve Key Performance Indicators (KPIs)
How You'll Work.
Team & Collaboration
Client real estate teams; JLL sourcing team; Client representatives
Communication Scope
Executive summaries; Verbal communication; Written communication; Lead meetings; Lead presentations
Process & Methodology
Project execution
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Facilities Manager** **What this job involves:** We are seeking a highly skilled and experienced Facilities Manager to join our Work Dynamics business line. The successful candidate will be responsible for providing top-tier facilities services to oversee operations across our workplace environments in Cambridge & Uxbridge, alongside with satellite offices in Spain and France. **What your day will look like:** **Workplace Management** * Oversee day-to-day operations across workplace environments in Cambridge and Uxbridge, along with satellite offices in France and Spain, under a gross maximum price outcome-based contract. * Ensure JLL and vendors adhere to policies and procedures while enhancing and standardizing processes to deliver consistently high service levels. * Develop and enforce standard operating procedures (SOPs), conduct regular facility inspections for compliance with building, health, safety, and fire regulations, and maintain excellent client relationships by serving as a seamless interface with their real estate and operations teams. * Lead the Facilities team in executing short and long-term projects while proactively building relationships with employees and office coordinators to exceed service expectations. * Perform detailed, routine building inspections to identify issues early and verify vendor performance. Manage the CMMS platform, assign work tickets, and ensure completion within Se
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