FacilitiesManager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This role is responsible for the high-velocity execution of day-to-day site soft services operations (cleaning, landscaping, pest control, etc.). You will own the service delivery lifecycle, ensuring that vendors perform at peak efficiency and that every client request is met with urgency and precision. This role requires a "zero-lag" mindset and a radical commitment to accountability. ### **Contract Management** * Monitor contract lifecycles to ensure zero service gaps; trigger re-procurement ahead of schedule. * Continually audit contracts to ensure maximum ROI and service efficiency for the client. * Rapidly identify and close performance gaps to maintain a high-performing regional portfolio. ### **Operations** * Own the implementation of benchmarking and "best-in-class" day to day operational standards. * Foster a high-accountability environment focused on execution, teamwork, and personal success. ### **Client/Stakeholder Management** * Build high-trust relationships with stakeholders to anticipate and solve local needs before they escalate. * Own operational KPI metrics; consistently meet or exceed performance targets through rigorous management. * Partner with the Site Services Manager to rapidly deploy service improvements and cutting-edge innovations. ### **Service Delivery** * Analyze metric variances; design and execute operational rapid-response mitigation strategies. * Ensure 100% data integrity a