Jll

FacilitiesManager

London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Facilities Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. delivering operational facilities related client KPIs. delivery of ‘Instinct’ (customer experience) operational initiatives”

What You'll Achieve.

delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives

What They're Looking For.

Must Have

Commercial awareness and ability to develop identified business improvement opportunities, Solid stakeholder management skills and an ability to understand and relay business ideas, Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background, An advocate of change and supportive in driving operational business change, IWFM / BIFM qualification and or similar in facilities operational management, organisation skills and excellent communication skills, both verbal and written, Driven to achieve results, Knowledge of safety, quality, and cost risks

What You'll Do.

delivering operational facilities related client KPIs

delivery of ‘Instinct’ (customer experience) operational initiatives

liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building

Inform Surveyors of any occupier matters that may influence valuation/investment considerations

Report to Surveyors in accordance with an agreed procedure

work in accordance with established procedures in connection with JLLs out of hours cover and emergencies

deliver the financial management of the property

administer non-recoverable budgets

ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program

Monitor contractor performance against agreed standards

Establish and maintain high quality health and safety arrangements

ensure all risks identified in the independent Risk Assessment are properly addressed

work with other aspects of JLLs ‘Socially Responsible Management’ programme

ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner

test and implement disaster planning procedures

organise and co-ordinate fire evacuation and bomb drills

Prepare site regulations and issue permits to work for all contractor activities on site

ensure that on-site management of the properties is undertaken in accordance with JLLs polices

processes and procedures

Establish and maintain proper site records

Responsible for routine correspondence

Develop and maintain occupier handbooks

monitor vacant/void property

Establish a regular inspection programme for each site

Assist in the submission of insurance claims relating to incidents on site

manage the obtaining of quotes and/or works at site

Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective

How You'll Work.

Team & Collaboration

Working closely and taking direction from relevant Client FM Leads; work closely in a number of ‘virtual teams’ within PM Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads; close liaison with our service partners; In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program; Assist and liaise with building surveyors/architects/consultants on major works; With the Surveyors, identify and arrange minor planned works

Communication Scope

excellent communication skills, both verbal and written

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Find your next move at JLL and build a fulfilling career** At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your experience or deepen your expertise. ## Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ‘virtual teams’ within PM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. **Key Responsibilities and Deliverables** **Facilities (property/portfolio) Management:** * Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. * To assist in the delivery of ‘Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. * To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. * Inform Surveyors of any oc

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