Jll
FacilitiesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. delivering operational facilities related client KPIs. delivery of ‘Instinct’ (customer experience) operational initiatives”
What You'll Achieve.
delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives
What They're Looking For.
Must Have
Commercial awareness and ability to develop identified business improvement opportunities, Solid stakeholder management skills and an ability to understand and relay business ideas, Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background, An advocate of change and supportive in driving operational business change, IWFM / BIFM qualification and or similar in facilities operational management, organisation skills and excellent communication skills, both verbal and written, Driven to achieve results, Knowledge of safety, quality, and cost risks
What You'll Do.
delivering operational facilities related client KPIs
delivery of ‘Instinct’ (customer experience) operational initiatives
liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building
Inform Surveyors of any occupier matters that may influence valuation/investment considerations
Report to Surveyors in accordance with an agreed procedure
work in accordance with established procedures in connection with JLLs out of hours cover and emergencies
deliver the financial management of the property
administer non-recoverable budgets
ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program
Monitor contractor performance against agreed standards
Establish and maintain high quality health and safety arrangements
ensure all risks identified in the independent Risk Assessment are properly addressed
work with other aspects of JLLs ‘Socially Responsible Management’ programme
ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner
test and implement disaster planning procedures
organise and co-ordinate fire evacuation and bomb drills
Prepare site regulations and issue permits to work for all contractor activities on site
ensure that on-site management of the properties is undertaken in accordance with JLLs polices
processes and procedures
Establish and maintain proper site records
Responsible for routine correspondence
Develop and maintain occupier handbooks
monitor vacant/void property
Establish a regular inspection programme for each site
Assist in the submission of insurance claims relating to incidents on site
manage the obtaining of quotes and/or works at site
Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective
How You'll Work.
Team & Collaboration
Working closely and taking direction from relevant Client FM Leads; work closely in a number of ‘virtual teams’ within PM Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads; close liaison with our service partners; In conjunction with the Surveyors and RFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PAM procurement program; Assist and liaise with building surveyors/architects/consultants on major works; With the Surveyors, identify and arrange minor planned works
Communication Scope
excellent communication skills, both verbal and written
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Find your next move at JLL and build a fulfilling career** At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your experience or deepen your expertise. ## Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of ‘virtual teams’ within PM including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. **Key Responsibilities and Deliverables** **Facilities (property/portfolio) Management:** * Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. * To assist in the delivery of ‘Instinct’ (customer experience) operational initiatives across your portfolio in close liaison with our service partners. * To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. * Inform Surveyors of any oc
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