Jll
FacilitiesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Facilities Manager at Jll. Skills: Facilities management, Vendor management, Client satisfaction. Develop and execute vision. Ensure safety procedures are followed”
What You'll Achieve.
Ensure exceptional client satisfaction; Meet client expectations; Drive cost savings
Industry & Context.
Structured problem solving
Afterhours calls
What They're Looking For.
Must Have
Minimum 3 years supervisory experience, Financial acumen, Excellent communication skills, Analytical skills, Organization skills, Presentation skills
Nice to Have
Associates or Bachelor's degree, Facilities Management Professional (FMP) designation
What You'll Do.
Develop and execute vision
Ensure safety procedures are followed
Discuss client concerns
Oversee operational aspects
Manage third-party contractors
Inspect sites routinely
Monitor preventive maintenance programs
Drive continuous improvement
Maintain sites using SLAs
Maintain sites using KPIs
Assist in site incident investigation
Identify root cause of failures
Serve as point of contact
Develop positive relationships
Maintain positive relationships
Interface with client representatives
Collaborate to determine expectations
Ensure delivery of services
Ensure client satisfaction
Implement best practices
Represent maintenance of relationships
Identify opportunities to improve quality
Identify opportunities to improve customer service
Identify opportunities to improve cost performance
Execute approved plans
Oversee preventive work orders
Oversee repair work orders
Perform facility inspections
Support implementation of projects
How You'll Work.
Team & Collaboration
Coordinate with Account Manager; Coordinate with facilities team; Coordinate with Operations teams; Coordinate with Sub-Contractors; Collaborate with client groups; Collaborate with landlords; Collaborate with tenants; Collaborate with subtenants
Communication Scope
Client communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** JLL is hiring a Facilities Manager (FM) for one of it's key clients in Edmonton. The FM is the single point of contact responsible for facilities management, assisting the Account Manager and the facilities team with the delivery of quality facility management services. We will rely on the FM to ensure exceptional client satisfaction through coordinating and managing tenant requirements and service delivery. The ideal candidate is a passionate proactive manager that thrives in a fast-paced environment. **What your day-to-day will look like:** _Essential Functions_ * Work in conjunction with the Account Manager to develop and execute overall vision of facilities team. * Ensure all Client and JLL safety procedures are followed. * Discuss with the Client any concerns, challenges or changes that are needed. Keep the client well informed. Advise, when away, the correct staff to speak with on matters * Oversee the operational aspects of the properties in a manner which protects, maintains, and improves the value of the client's sites. * Manage third-party contractors / vendors engaged in operating and maintaining properties Inspect sites routinely to guarantee that building services are at the highest level of quality standards * Monitor and review preventive maintenance programs and drive continuous improvement in all site performance. * Maintain Sites using Service Level Agreements and
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