Jll
FacilitiesExecutive-SoftServices
Neural analysis suggests this role is
optimal for Mid candidates.
“Facilities Executive -Soft Services at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, client satisfaction, risk mitigation, health and safety. Oversee the property’s day-to-day operations. Ensure that all administrative functions and facility services are covered”
What You'll Achieve.
Achieve Key Performance Indicators and Service Level Agreements targets; Client satisfaction
Industry & Context.
Problem-solving skills; Troubleshoot
Rotational shift, Act as backup / reliver for the resources deployed in the City
What They're Looking For.
Must Have
Degree or Diploma in Hotel management / Graduate with Building management experience, English communication is high mandatory, knowledge of facility / building / property operations, good working knowledge in occupational safety, aptitude in client-centric operations, act as backup / reliver for the resources deployed in the City, Solid background in team management, Proven ability to function effectively as part of a team, Proven ability to initiate and follow through with improvement initiatives
Nice to Have
Experience in Facilities Management is required, Customer Service focus, Excellent people skills and ability to interact with a wide range of client staff and demands, Knowledge of Occupational Safety requirements, PC literacy and proven ability to manage daily activities using various systems, Demonstrated experience with continuous improvement initiatives highly desirable, Demonstrated experience with client reporting and preparation of reports required
What You'll Do.
Oversee the property’s day-to-day operations
Ensure that all administrative functions and facility services are covered
Strive for continuous improvement in the process
Keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials
Manage supply and service contracts as approved by clients
Mitigate risks by taking part in emergency evacuation procedures
Handle crisis management and business continuity plans
Be on top of health and safety issues that may arise
and actively participate in reviewing them
Take on difficult issues and seek out opportunities to improve operations
Achieve Key Performance Indicators and Service Level Agreements targets
Provide administrative support to the Facility Management team
Implementation of client specific app-based tools
Carry out routine service audits to ensure that the team maintains its overall performance
Oversee creating stock reports
meeting minutes and monthly management reports to the clients
Troubleshoot and assign and monitor maintenance projects
How You'll Work.
Team & Collaboration
Working with both the facilities manager and the assistant facilities manager; Daily meeting floor Admins; Meeting End user / Line Managers & Directors for Feedback on improvement areas; Coordination with various teams; Function effectively as part of a team
Communication Scope
English communication is high mandatory; Excellent people skills and ability to interact with a wide range of client staff and demands
Process & Methodology
Assign and monitor maintenance projects
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Facilities Executive -Soft Services** **Experience: 2- 5 Years** **Shift Timings: Rotational shift** **Qualification: Any Graduation** **English communication is high mandatory** **Work Dynamics** **Job Description** JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. **What this job involves:** Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. * Shift Registers for Housekeeping * Shift Rosters for HK/Pantry/Office boys * Client Satisfaction * Closure of helpdesk complaints You’ll also keep an eye out on the property’s supplies and ensure tha
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