Jll

FM Services, IT, Hotel

FacilitiesExecutive

₹12–25L ~AI est. Pune, Maharashtra, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Facilities Executive at Jll. Skills: Soft Services Management, Service Delivery, Vendor Management. Manage day to day service delivery. Ensure proper usage and functionality of technologies”

What You'll Achieve.

Achieve key performance metrics; Meet service level agreements

Industry & Context.

FM Services, IT, Hotel
Problems you'll solve

Issue closure; Snag identification; Risk mitigation

Eligibility Requirements

48 scheduled weekly hours

What They're Looking For.

Must Have

Degree, 3 – 6 years overall experience, 3 years industry experience, MS Office & Mail Communication, Knowledge of property operations, Good working knowledge in occupational safety, Aptitude in client-centric operations, Solid background in team management

Nice to Have

2-6 years overall experience, 2 years industry experience

What You'll Do.

Manage day to day service delivery

Ensure proper usage and functionality of technologies

Attend shift briefing

Ensure housekeeping muster and deployment

Update on client/VIP visits

Discuss housekeeping issues

Track housekeeping issue closure

Conduct facility walkthroughs

Identify and report snags

Assist with vendor performance matrix

Close housekeeping calls on priority

Ensure upkeep of breakout area

Maintain log book for communication

Perform facility walk arounds

Adhere to client policies and procedures

Adhere to client SLA & KPI

Coordinate with engineering team

Organize induction program

Train TPV staff on client policies

Coordinate VIP client visits

Govern carpet maintenance

Govern recreation room

Govern gym activities

Conduct scheduled meetings

weekly and monthly reports

Govern and maintain checklists

Adopt new implemented initiatives

Handle security incidents

Communicate incidents as per escalation matrix

Answer employee queries

Follow escalation process & matrix

Oversee property's day-to-day operations

Ensure administrative functions are covered

Ensure security issues are covered

Ensure facility services are covered

Strive for continuous improvement

Monitor property's supplies

Manage supply and service contracts

Take part in emergency evacuation procedures

Handle crisis management

Handle business continuity plans

Monitor health and safety issues

Participate in reviewing health and safety

Monitor property's budget

Ensure petty cash availability

Process vendor invoices

Take on difficult issues

Seek opportunities to improve operations

Achieve key performance metrics

Meet service level agreements

Carry out routine service audits

Create meeting minutes

Create monthly management reports

How You'll Work.

Team & Collaboration

Coordinate with Client team; Coordinate with engineering team; Work with facilities manager; Work with assistant facilities manager; Coordinate with Client team

Communication Scope

Mail Communication; Reporting skills

Process & Methodology

Roll out improvement plans

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Facilities Executive** **Account Management – Work Dynamics(India, APAC)** **What this job involves:** Prioritising the facilities’ needs Facilities Executive – Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for proper usage and functionality of the technologies implement at site. * **Qualification** : Degree * **Overall Experience** :3 – 6 years (2-6 years) * **Industry Type :** FM Services, IT, Hotel * **Industry Experience :** 3 years (2 years) * **Technical Skills :** MS Office & Mail Communication, * **Generic Skills :** Communication, Interpersonal, Vendor Management * **Behaviors :** Team work, Learning attitude & Positive thinking **Housekeeping Operations** * Attending the shift briefing * To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. * To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits. * To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. * To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development area

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