FacilitiesCoordinatorII,ConferenceCenter

We are so glad you are interested in joining Sutter Health! **Organization:** SHSO-Sutter Health System Office-Bay **Position Overview:** The Facility Coordinator II provides advanced operational, logistical, and customer service support for an executive-level Education Center and conference facility. This role ensures seamless delivery of leadership training programs and high-profile events by managing day-to-day facility operations, coordinating services, and supporting participants, instructors, and stakeholders onsite. Key responsibilities include overseeing room scheduling, setup, and transitions (including AV, catering, and specialized equipment), and serving as the primary on-site contact to resolve real-time issues and accommodate last-minute changes. The coordinator delivers a high-touch service experience for executive leaders, facilitators, and guests, ensuring a professional and distraction-free environment. This position collaborates closely with internal teams and external vendors—including IT/AV, catering, security, and maintenance—to maintain service excellence and operational readiness. It also ensures compliance with safety standards, conducts facility walkthroughs, and supports emergency response as needed. In addition, the role provides administrative and operational support through data tracking, reporting, and process standardization, while offering informal leadership to junior staff. The Facility Coordinator II plays a critical role in supporting the successful launch and ongoing operations of the Education Center, continuously identifying opportunities to improve efficiency, consistency, and the overall customer experience. **Job Description** : **EDUCATION:** * HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** * 1 year recent relevant experience **SKILLS AND KNOWLEDGE:** * Customer service and hospitality services skills handling a wide range of public and internal contact in a courteous and professional manner is essent