Jll
FacilitiesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Coordinator at Jll. Skills: Facilities management, Operations support, Client relations. Support site and/or assistant facility managers. Provide support with operational activities”
What You'll Achieve.
Achieve expected service levels; Meet or exceed Key Performance Indicators; Deliver exceptional quality of service
Industry & Context.
Problem solving skills
Authorized to work in the United States without sponsorship
What They're Looking For.
Must Have
Proficiency in a range of information technology tools and platforms, Excellent communication skills, Excellent organization skills, Excellent problem solving skills, Ability to work independently with little supervision, Effectively deal with stressful situations
Nice to Have
Prior experience in facilities, property management, hospitality or related fields, Knowledge of local occupational health and safety requirements, Knowledge of critical facilities, Knowledge of vendor management for specialized services, Understanding of basic technical aspects of property, Understanding of computer room air-conditioning, Understanding of chiller system, Understanding of fire protection system, Understanding of mechanical & electrical system
What You'll Do.
Support site and/or assistant facility managers
Provide support with operational activities
Provide support in maintenance and operations
Provide support in accounting and finance
Provide support in vendor oversight
Provide support with equipment and supplies
Provide support with occupancy services
Develop and maintain client relationships
Ensure expected service levels are achieved
Support an environment of teamwork
Support an environment of cooperation
Support an environment of performance excellence
Support an environment of personal success
Conduct daily walkthroughs
Ensure a clean and organized office
Respond to all work orders
Ensure KPI compliance
Provide excellent customer service
Identify opportunities for improved operation
Identify opportunities for service excellence
Make recommendations for conduct site inspections
Make recommendations for conduct site assessments
Ensure all building procedures are maintained
Ensure performance measures are maintained
Ensure the provision of a safe workplace
Schedule repairs and maintenance
Manage repairs and maintenance
Schedule other work requests
Manage other work requests
Track work requests to completion
Provide information to vendors
Provide information to facilities staff
Provide information to other service providers
Provide direction to vendors
Provide direction to facilities staff
Provide direction to other service providers
Ensure excellent coordination of work
Ensure excellent execution of work
Minimize disruption from work
Assist in the procurement of vendors
Assist in the procurement of services
Coordinate the delivery of site amenities
Support moves as required
Act as the site key point of contact
Provide coordination for events
Provide support for events
Provide coordination for meeting facilities
Provide support for meeting facilities
Provide coordination for conference facilities
Provide support for conference facilities
Perform reception support
Perform guest support
Manage courier services
Maintain office supplies
Maintain office equipment
Manage landlord relations
Manage building access passes
Provide safety support
Provide security support
Update records for the site/s
Maintain records for the site/s
Update official documentation for the site/s
Maintain official documentation for the site/s
Support JLL operations
Maintain records for moves/reconfigurations
Maintain records for events
Maintain records for reception
Maintain records for building operations
Maintain emergency response plans
Propose emergency response plans
Implement after-hours emergency response
Comply with all requirements of the client contract
Meet Key Performance Indicators
Exceed Key Performance Indicators
Deliver exceptional quality of service
Coordinate site operations
How You'll Work.
Team & Collaboration
Teamwork; Cooperation; Performance excellence
Communication Scope
Client relationships
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ****What this job involves:**** The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. **Service Delivery** * Actively support an environment of teamwork, cooperation, performance excellence, and personal success. * Conduct daily walkthroughs to ensure a clean and organized office. * Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. * Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. * Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. * Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. * Assist in the procurement of vendors and services as required. * Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves
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