Jll
FacilitiesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Coordinator at Jll. Skills: Facilities management, Vendor management, Client relations. Provide support to Site and/or Assistant Facility Managers. Support operational activities in maintenance and operations”
What You'll Achieve.
Achieve expected service levels; Meet Key Performance Indicators; Exceed Key Performance Indicators; Deliver exceptional quality of service
Industry & Context.
Problem solving skills
Occasionally lift, push, move
What They're Looking For.
Must Have
Proficiency in a range of information technology tools and platforms, Excellent communication skills, Excellent organization skills, Excellent problem solving skills, Ability to work independently, Ability to deal with stressful situations, Ability to occasionally lift, push, move as needed for job duties, Authorized to work in the United States without sponsorship
Nice to Have
Prior experience in facilities, property management, hospitality or related fields, Knowledge of local occupational health and safety requirements, Knowledge of critical facilities, Knowledge of vendor management for specialized services, Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)
What You'll Do.
Provide support to Site and/or Assistant Facility Managers
Support operational activities in maintenance and operations
Support accounting and finance
Support vendor oversight
Support equipment and supplies
Support occupancy services
Develop client relationships
Maintain client relationships
Achieve expected service levels
Support an environment of teamwork
Support performance excellence
Support personal success
Conduct daily walkthroughs
Ensure a clean office
Ensure an organized office
Respond to work orders
Ensure KPI compliance
Provide excellent customer service
Identify opportunities for improved operation
Identify opportunities for service excellence
Make recommendations for conduct site inspections
Make recommendations for assessments
Ensure all building procedures are maintained
Ensure performance measures are maintained
Ensure provision of a safe workplace
Schedule work requests
Track work requests to completion
Provide information to vendors
Provide direction to vendors
Provide information to facilities staff
Provide direction to facilities staff
Provide information to service providers
Provide direction to service providers
Ensure excellent coordination of work
Ensure excellent execution of work
Assist in procurement of vendors
Assist in procurement of services
Coordinate delivery of site amenities
Act as site key point of contact
Provide coordination for events
Provide coordination for meeting facilities
Support meeting facilities
Provide coordination for conference facilities
Support conference facilities
Perform reception support
Perform guest support
Manage courier services
Maintain office supplies
Manage landlord relations
Manage building access passes
Provide safety support
Provide security support
Update official documentation
Maintain official documentation
Support JLL operations
Support reconfigurations
Support building operations
Maintain emergency response plans
Propose emergency response plans
Implement after-hours emergency response
Comply with client contract requirements
Meet Key Performance Indicators
Exceed Key Performance Indicators
Deliver exceptional quality of service
Coordinate site operations
Adhere to agreed policies
Adhere to agreed procedures
Adhere to agreed contract scope
How You'll Work.
Team & Collaboration
Site operations coordination; Vendor coordination; Service provider coordination
Communication Scope
Client communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ****What this job involves** – **The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. **_You are a Subject Matter Expert in..._ Building positive client and vendor relationships while ensuring overall operations are maintained at a high level. ** ** _Service Delivery_** * **** Actively support an environment of teamwork, cooperation, performance excellence, and personal success. * Conduct daily walkthroughs to ensure a clean and organized office. * Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. * Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. * Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. * Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. * Assist in the procu
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