Jll
FacilitiesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Coordinator at Jll. Provide support to the Site and/or Assistant Facility Managers. Support operational activities in maintenance and operations”
What You'll Achieve.
Ensuring overall operations are maintained at a high level; Ensuring KPI compliance; Ensuring excellent customer service; Ensuring all building procedures and performance measures are maintained at all times; Ensuring the provision of a safe workplace; Ensuring excellent coordination and execution of work, with minimal disruption; Meet or exceed Key Performance Indicators; Deliver an exceptional quality of service, as reflected by client feedback
Industry & Context.
Excellent problem solving skills
Ability to occasionally lift, push, move as needed for job duties, Candidates must be authorized to work in the United States without sponsorship
What They're Looking For.
Must Have
Proficiency in a range of information technology tools and platforms, Excellent communication, organization and problem solving skills, Ability to work independently with little supervision, Ability to effectively deal with stressful situations, Ability to occasionally lift, push, move as needed for job duties
Nice to Have
Prior experience in facilities, property management, hospitality or related fields, Knowledge of local occupational health and safety requirements, Knowledge of critical facilities, Knowledge of vendor management for specialized services, Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)
What You'll Do.
Provide support to the Site and/or Assistant Facility Managers
Support operational activities in maintenance and operations
Support accounting and finance
Support vendor oversight
Support equipment and supplies
Support occupancy services
Develop and maintain client relationships
Ensure that expected service levels are achieved
Conduct daily walkthroughs to ensure a clean and organized office
Respond to all work orders in a timely manner
Ensure KPI compliance and excellent customer service
Identify opportunities for improved operation and service excellence
Make recommendations for conduct site inspections and assessments
Ensure all building procedures and performance measures are maintained
Ensure the provision of a safe workplace
Schedule and manage repairs and maintenance
Manage minor works and other work requests
Track repairs and maintenance to completion
Provide information and direction to vendors
Provide information and direction to facilities staff
Provide information and direction to other service providers
Assist in the procurement of vendors and services
Coordinate the delivery of site amenities
Act as the site key point of contact
Provide coordination and support events
Provide coordination and support meeting facilities
Provide coordination and support conference facilities
Support reception and guest support
Support mail and courier services
Support office supplies and equipment maintenance
Support landlord relations
Support management of building access passes
Support safety and security
Update and maintain accurate records and official documentation
Maintain emergency response plans
Propose emergency response plans
Implement after-hours emergency response
Comply with all requirements of the client contract
Meet or exceed Key Performance Indicators
Deliver an exceptional quality of service
Coordinate site operations in accordance with all agreed policies
Coordinate site operations in accordance with all agreed procedures
Coordinate site operations in accordance with all agreed contract scope
How You'll Work.
Team & Collaboration
Actively support an environment of teamwork, cooperation, performance excellence, and personal success; Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
Communication Scope
Excellent communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves – The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved. You are a Subject Matter Expert in... Building positive client and vendor relationships while ensuring overall operations are maintained at a high level. Service Delivery * Actively support an environment of teamwork, cooperation, performance excellence, and personal success. * Conduct daily walkthroughs to ensure a clean and organized office. * Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. * Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. * Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. * Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. * Assist in the procurement of vendors and servi
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