Jll
FacilitiesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Facilities Coordinator at Jll. Skills: Facilities management, Client satisfaction, Operational excellence. Oversee maintenance and repair services. Maintain client satisfaction”
What You'll Achieve.
Meet site KPIs; Exceed site KPIs; Achieve portfolio goals; Achieve objectives
Industry & Context.
Problem-solving; Troubleshooting
24/7 emergency call support, Site attendance
What They're Looking For.
Must Have
Two years industry experience, Customer service skills, Computer skills, Managerial skills, Verbal communication skills, Written communication skills, Ability to multi-task, Organize responsibilities, Manage multiple priorities, Basic knowledge of building systems, Computer proficiency, Availability for 24/7 emergency call support, Site attendance, Problem-solving skills, Follow established procedures, Follow escalation protocols
Nice to Have
Experience with CMMS, Background in budget development, Background in financial management, Knowledge of procurement processes, Knowledge of supplier management, Understanding of KPIs, Understanding of SLAs, Experience with compliance requirements, Background in project management, Familiarity with M/WBE requirements
What You'll Do.
Oversee maintenance and repair services
Maintain client satisfaction
Support customer satisfaction programs
Interface with property occupants
Provide 24/7 emergency call support
Attend site for emergencies
Follow escalation procedures
Follow incident reporting protocols
Support work order management
Assist with SLA monitoring
Plan corrective actions
Drive development of IFM best practices
Drive implementation of IFM best practices
Drive development of innovations
Drive implementation of innovations
Assist in budget development
Assist in budget management
Support Facilities Manager
Implement client projects
Assist in development of annual management plans
Assist in implementation of annual management plans
Oversee monthly reporting
Oversee quarterly reporting
Oversee annual reporting
Maximize supplier utilization
Maximize vendor utilization
Maximize contractor utilization
How You'll Work.
Team & Collaboration
Collaborative team environment; Account team collaboration
Communication Scope
Stakeholder interaction; Verbal communication; Written communication
Process & Methodology
Project management, Implementation of initiatives
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As a Facilities Coordinator at JLL, you'll play a critical role in supporting the Facilities Manager in delivering comprehensive services to operate and maintain properties including customer/client services, financial management, facility maintenance, procurement, and supplier management while developing strong client relationships with key representatives to support corporate real estate goals and objectives. This essential position requires you to work collaboratively with the Facilities Manager to oversee delivery of maintenance and repair services while maintaining client satisfaction and supporting programs to increase customer satisfaction through effective interface with property occupants. You'll be responsible for 24/7 emergency call support and site attendance while following established escalation procedures and incident reporting protocols to ensure seamless operations. This position offers the opportunity to make a significant impact on facility operations by meeting or exceeding site Key Performance Indicators (KPIs), assisting with Service Level Agreement (SLA) monitoring, and driving development and implementation of IFM best practices and innovations. By joining our collaborative team, you'll contribute directly to JLL's commitment to delivering exceptional facilities management solutions while advancing your career in a dynamic environment that values teamwork, cl
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