Anglo American / De Beers Group

Mining

FacilitiesClerk

$175–250k ~AI est. Kathu, South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Facilities Clerk at Anglo American / De Beers Group. Skills: SAP administration, Facilities administration, Customer service. Comply with health standards. Comply with safety standards”

Industry & Context.

Mining
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Grade 12 or equivalent, Relevant Administrative Qualification on NQF4, SA Drivers Licence, 1–2 years’ experience, Practical knowledge of planning, Working knowledge of SAP, Familiarity with office logistics, Understanding of emergency processes, Proficiency in MS Office

Nice to Have

Experience in facilities, Experience in transport, Experience in logistics, Experience in mining environment, Knowledge of document control practices

What You'll Do.

Comply with health standards

Comply with safety standards

Comply with environmental standards

Maintain good housekeeping

Support safe working environment

Participate in risk assessments

Close-out safety actions

Schedule weekly tasks

Ensure smooth operational flow

Support timely task completion

Monitor facilities activities

Prepare deviation reports

Open urgent work cards

Route work cards for approval

Route work cards for execution

Receive customer requests

Record customer requests

Action customer requests

Convert requests into job cards

Capture SAP transactions

Process SAP transactions

Ensure SAP compliance

Maintain administrative systems

Support facilities operations

Coordinate office logistics

Coordinate contractor access

Coordinate facilities support

Ensure proper documentation

Respond to customer queries

Provide timely feedback

Ensure effective resolution

Conduct follow-ups with customers

Conduct follow-ups with providers

Conduct follow-ups with contractors

Ensure no repeat queries

Maintain customer-centric approach

Understand client needs

Ensure expectations are met

Ensure expectations are exceeded

Escalate recurring issues

Maintain filing systems

Ensure version control

Prepare documents for audits

Prepare documents for inspections

Assist with timekeeping administration

Ensure correct time submissions

Maintain departmental trackers

Maintain departmental logs

Maintain departmental registers

Assist with data collation

Provide administrative support

Provide coordination support

Maintain clear communication

Maintain professional communication

Maintain timely communication

Ensure accurate information dissemination

Escalate service delivery issues

How You'll Work.

Team & Collaboration

Support Facilities Coordinator; Support team members

Communication Scope

Customer queries; Timely feedback; Professional communication

Full Job Description

We have an exciting opportunity for OperationsFacilities Clerk. The purpose of this role is to Support departmental operations through task scheduling, SAP administration, and customer service. We’re the best in the industry. You’ll make us better. Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines. Kumba Iron Ore We produce high-grade iron ore, the key component in steel, widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Gauteng, and a port operation in Saldanha Bay, Western Cape. As our Facilities Clerk your responsibilities will include but are not limited to: Safety. Health, and Environment * Comply with all health, safety, and environmental standards and procedures. * Maintain good housekeeping in work areas to support a controlled and safe working environment. * Actively participate in SLAMs, HPHs, risk assessments, and close-out of safety actions. Performance and Delivery Planning and Scheduling: * Plan and schedule daily and weekly tasks related to Facilities Management to ensure smooth operational flow. * Track, prioritise and confirm allocated job cards to support the timely completion of tasks. * Monitor progress on facilities-related activities and escalate delays or risks as needed. * Prepare and submit weekly deviation reports and follow up on outstanding actions. * Open urgent work job cards promptly after reporting and ensure proper routing for approval and execution. Facilities Administration (Operational & SAP): * Receive, record and action customer requests and complaints, ensuring these are timeously converted into job ca

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