Minor International
Hospitality
F&BHostess
Neural analysis suggests this role is
optimal for mid candidates.
“F&B Hostess at Minor International. Skills: Guest service, Teamwork, Communication. Work as a team with colleagues, to ensure timely service and a smooth-running operation. Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming”
What You'll Achieve.
ensure timely service and a smooth-running operation; perform every guest interaction in a friendly and welcoming manner; set the tone of welcoming hospitality that will continue during the entire guest experience; ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible; check each table to ensure that it is clean, and fully set up before any guests are seated at the table; get feedback on the quality of their experience
Industry & Context.
interpersonal and problem solving abilities; Share any problems that arise with outlet managers but try to take care of the problem at once
Well-groomed and a high standard of personal hygiene required, You maybe be required to work in different shifts and maybe be assigned to different outlets in different shifts based on business needs, You may be required to work extra hours based on the business demands
What They're Looking For.
Must Have
Ability to focus attention on guest needs, remaining calm and courteous at all times, min. 1 year experience as a Hostess for a reputed Hotel/Restaurant, F&B Product Knowledge, interpersonal and problem solving abilities, Ability to work well under pressure in a fast paced environment, Ability to work cohesively and collaboratively as part of a team, Able to communicate in English, Well-groomed and a high standard of personal hygiene required, Enthusiastic and willing to learn, Positive attitude and pleasant personality, Must currently hold the role applying for, Should have qualifications matching to position applying for, A positive and energetic attitude, Be able to work under pressure & flexible to work within a dynamic team environment, Excellent team player, Trackable references to support the role applied for
Nice to Have
additional language is an advantage
What You'll Do.
Work as a team with colleagues
to ensure timely service and a smooth-running operation
Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service
how to run the operation
and personal discipline and grooming
Perform every guest interaction in a friendly and welcoming manner
Maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures
Be completely familiar with the services offered in the restaurant and throughout the hotel
Greet and seat guests in the restaurant in a warm and friendly manner and set the tone of welcoming hospitality that will continue during the entire guest experience
Ensure that the front or the restaurant is always covered
and that the entrance to the restaurant is as welcoming and attractive as possible
Check each table to ensure that it is clean
and fully set up before any guests are seated at the table
Check with guests to get feedback on the quality of their experience
Share any problems that arise with outlet managers but try to take care of the problem at once
Pitch in and help in service whenever the need arises
Ensure all documents / checklists are updated as an when required
Ensure all local laws related to service of food
tobacco are adhered to
Work in different shifts and maybe be assigned to different outlets in different shifts based on business needs
Work extra hours based on the business demands
Any other duties and responsibilities that may be assigned to you from time to time
How You'll Work.
Team & Collaboration
To work as a team with colleagues, to ensure timely service and a smooth-running operation; Ability to work cohesively and collaboratively as part of a team; Be able to work under pressure & flexible to work within a dynamic team environment; Excellent team player
Communication Scope
Able to communicate in English; interpersonal and problem solving abilities
Full Job Description
Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy. Avani+ is an uplifted extension of the Avani brand with Avani+ Fares being one of few within the brand and is the first such branded resort in the Maldives The resort will have 200 keys and multiple F&B outlets as well as Spa, Recreation Diving and Water Sports Facilities Avani teams pride themselves as Open-minded, Upbeat and Genuine. Please note that this is not an exhaustive list of everything that needs to be done. Avani+ Fares Maldives employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: * To work as a team with colleagues, to ensure timely service and a smooth-running operation. * To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming. * To perform every guest interaction in a friendly and welcoming manner * To maintain professi
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