Circle K
ExternalManagerinTraining
“External Manager in Training at Circle K. Skills: Leadership, Management, Customer service, Financial management. Recruit, hire and train employees. Develop, manage and assign tasks”
What You'll Achieve.
Maximize sales and net profits; Ensure the site is clean, adequately stocked, organize and well kept; Maximize customer service; Meet Company standards for customer service, site image and marketing execution; Reach desired objectives
Industry & Context.
Resolve customer complaints; Analyze daily sales and expense information and take appropriate action; Evaluate and develop specific action plans to address the needs of the site
Work outside to clean parking lots, gas pumps, take out garbage, Work in occasional cold temperature extremes, Work with a minimum of direction and supervision, Work as an effective manager, supervisor and leader, Flexible Availability, Valid driver’s license, Adequate transportation to/from bank and corporate management meetings
What They're Looking For.
Must Have
Experience in retail sales, Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description, Ability to supervise and manage the functions listed in the CSR and ASM job description, Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc., A valid driver’s license and adequate transportation to/from bank and corporate management meetings, Ability to communicate (orally and in writing) in English
Nice to Have
High School diploma or GED preferred, Experience in retail sales preferred
What You'll Do.
hire and train employees
manage and assign tasks
Maintain a professional and supportive image
Schedule employees within Company guidelines
Implement non-discriminatory management skills
Develop positive relationships with suppliers
Promote excellent service and resolve customer complaints
Promote and ensure a safe
positive public image
Prepare performance appraisals
Train employees on customer service
Train employees on safety procedures
Develop communication methods for employees
Establish communication meetings with employees
Evaluate and develop action plans for site needs
Organize and maintain site files and manuals
Manage and supervise employees for report completion
Manage and supervise employees for merchandise stocking
Ensure employment posters and signs are accessible
Analyze daily sales and expense information
Budget and forecast P&L lines
Safeguard and account for all money received
Perform financial analysis to maximize sales
How You'll Work.
Team & Collaboration
Work with product team; Work with supervisor; Work with Market Manager; Work with subordinates
Communication Scope
Communicate (orally and in writing) in English; Ensure all employees receive proper communication; Establish periodic on-going communication meetings
Process & Methodology
Develop specific action plans
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