Aviagen
ExportManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Export Manager at Aviagen. Skills: export operations management, team leadership, export compliance, logistics coordination, stakeholder management. manage all export operations from designated facilities/regions with optimum efficiency to meet agreed-upon standards of welfare, cost, and quality. ensure the company is compliant with all export and trade regulations”
What You'll Achieve.
optimum efficiency to meet agreed-upon standards of welfare, cost, and quality; ensure the company is compliant with all export and trade regulations; ensure that orders are accurately and efficiently processed and delivered to customers; ensure that all communications regarding order tracking are proactive and clear; maintain consistently high service standards; ensure all required customer rank compliance screening is performed within the published timelines; maintain open communications and exchange information, enabling compliance with health certification requirements, vaccine services, and any other customer requests; ensure compliance with all Company invoicing procedures to meet audit requirements; aid customer service; improve welfare; reduce freight costs
Industry & Context.
Ability to solve practical problems; provide support, guidance, and problem-solving to team members when issues arise; support the QA team in investigating any customer complaints and work with colleagues to prevent or resolve issues in the future
Ability to travel domestically on a limited basis to accompany shipments, attend seminars, and interact with our freight forwarders
What They're Looking For.
Must Have
5+ years in international exports, with responsibility for managing teams, Excellent written and verbal communication skills, Excellent time management skills with the ability to use your initiative and work under pressure, Must be able to work well in a global team environment and handle the ever-changing priorities of worldwide exports and trade compliance, Ability to solve practical problems
Nice to Have
Experience working in a global or 24-hour operation a plus, Foreign language a plus
What You'll Do.
manage all export operations from designated facilities/regions with optimum efficiency to meet agreed-upon standards of welfare
ensure the company is compliant with all export and trade regulations
lead all aspects of management
and adherence to all international export laws and regulations
manage the export team to ensure efficient order processing
and on-time delivery to customers
lead a team of expert professionals in all department functions
including booking commercial freight and passenger flights
develop and manage the export team to ensure that orders are accurately and efficiently processed and delivered to customers with all appropriate documentation
health and export documentation
accountable for customer communications as appropriate to address and resolve customer queries and ensure that all communications regarding order tracking are proactive and clear
collaborate with the International Logistics team on consolidated shipments and/or standardization of processes across the Aviagen footprint
and problem-solving to team members when issues arise
arrange appropriate training and development for team members to help them maintain consistently high service standards
set and monitor standards of performance for all team members
taking remedial action with the support of HR if necessary
collaborate with the Aviagen Compliance team to ensure all required customer rank compliance screening is performed within the published timelines
ensure close working relationships with the Veterinary Department
and Aviagen Government relations team to maintain open communications and exchange information
enabling compliance with health certification requirements
and any other customer requests
build relationships within commercial and operations leadership as well as cross-functional partners
ensure compliance with all Company invoicing procedures to meet audit requirements
support the QA team in investigating any customer complaints and work with colleagues to prevent or resolve issues in the future
develop and maintain successful relationships with all third-party logistics providers
analyze and review data
and provide meaningful logistics data to others in the organization to aid customer service
and reduce freight costs
manage a team of seven
How You'll Work.
Team & Collaboration
cross-functional coordination; collaborate with the International Logistics team; collaborate with the Aviagen Compliance team; ensure close working relationships with the Veterinary Department, USDA, and Aviagen Government relations team; build relationships within commercial and operations leadership; build relationships with cross-functional partners; work with colleagues to prevent or resolve issues; work well in a global team environment
Communication Scope
Excellent written and verbal communication skills; customer communications; proactive and clear communication regarding order tracking
Full Job Description
**Job Description Summary:** Aviagen® is the world's leading poultry breeding company, developing pedigree lines for the production of broiler chickens and turkeys, and has several wholly owned operations and joint ventures worldwide. We export from the US to 45 countries around the globe. We are seeking a qualified Export Manager to manage all export operations from designated facilities/regions with optimum efficiency to meet agreed-upon standards of welfare, cost, and quality, and ensure the company is compliant with all export and trade regulations. The Export Manager will lead all aspects of management, including hiring, training, employee development, and adherence to all international export laws and regulations. This position will report to the Global Director of Export, Logistics, & Trade Compliance and sits in the corporate office in Huntsville, Alabama. Managing the export team to ensure efficient order processing, documentation, and on-time delivery to customers. **Job Description:** * Lead a team of expert professionals in all department functions, including booking commercial freight and passenger flights, private charters, freight forwarding, planning, and documentation. * Develop and manage the export team to ensure that orders are accurately and efficiently processed and delivered to customers with all appropriate documentation, including invoicing, health and export documentation, letters or credit, etc. * Accountable for customer communications as appropriate to address and resolve customer queries and ensure that all communications regarding order tracking are proactive and clear * Collaborate with the International Logistics team on consolidated shipments and/or standardization of processes across the Aviagen footprint. * Provide support, guidance, and problem-solving to team members when issues arise * Arrange appropriate training and development for team members to help them maintain consistently high service standards. Set and monitor standar
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