Culina Group
Logistics
ExportAdministrator
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“Export Administrator at Culina Group. Skills: Export administration, Order processing, Customer service. Process and progress all orders. Prepare export quotations”
What You'll Achieve.
Maintain high productivity levels; Maintain high attendance levels; Maintain high customer satisfaction
Industry & Context.
What They're Looking For.
Must Have
Previous export experience, High-level administrative role experience, Ability to prioritise workload, Excellent communication skills, Outstanding customer service skills, Working knowledge of Microsoft suite, Excellent reporting skills
Nice to Have
Knowledge of warehouse operations
What You'll Do.
Process and progress all orders
Prepare export quotations
Deal with distributor and customer enquiries
Arrange transport delivery
Monitor all shipments
Prepare shipping documentation
Review shipping documentation
Liaise with warehouse for stock availability
Liaise with warehouse for order fulfilment
Provide aftersales support
Handle customer enquiries via telephone
Handle customer enquiries via email
Produce transport documents
Complete export customs declarations
Build business relationships
Liaise with warehouse staff
Liaise with transport staff
Maintain accurate stock records
How You'll Work.
Team & Collaboration
Liaising with warehouse; Liaising with transport staff; Liaising with clients
Communication Scope
Written communication; Verbal communication
Full Job Description
Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Our Crick site have an exciting opportunity for an Export Administrator to join our friendly team on a full time permanent basis. As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times. Working hours: 4 on 4 off, 6am-6pm. Salary: £29,823 per annum. Key Duties of an Export Administrator: * Preparing export quotations accurately and in a timely manner. * Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner. * Arranging transport delivery and monitoring all shipments. * Preparing and reviewing all shipping documentation for export. * Liaising with the warehouse to check stock availability and order fulfilment. * Providing aftersales support to customers. * Handling customer's enquiries/queries/order updates via telephone and email. * Produce all necessary transport documents. * Complete Export Customs declarations. * Liaising extensively with clients and building successful long term business relationships. * Liaising with warehouse, transport staff, and customers to maintain accurate stock records. ## Qualifications * Previous experience of working in Export and a high-level Administrative role. * The ability to prioritise workload without supervision. * Excellent communication skills, both written and verbal. * Outstanding Customer Service skills. * Working knowledge of Microsoft suite. * Excellent reporting skills. * Knowledge of warehous
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