BOULANGER

Retail

EXPERTSERVICECLIENTCDDTEMPSPARTIELH/F

€22k+ Valence, France FULL TIME
The Brief

“EXPERT SERVICE CLIENT - CDD TEMPS PARTIEL H/F at BOULANGER. Skills: Customer experience, Sales solutions, After-sales support. Create personalized customer experience. Optimize product availability”

What You'll Achieve.

Transform visits into memorable experiences; Build lasting customer trust; Ensure seamless customer journey; Transform needs into solutions; Ensure customer satisfaction; Ensure customer loyalty

Industry & Context.

Retail
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

Experience in customer service, Customer service experience, Customer relationship building

Nice to Have

Commerce background, Customer service experience, Interpersonal skills, Organizational skills, Reactivity, Commercial mindset, Empathy, Curiosity, Analytical skills, Calmness, Pedagogy, Problem-solving skills

What You'll Do.

Create personalized customer experience

Optimize product availability

Adapt solutions to customer needs

Propose financing solutions

Propose loyalty programs

Propose adapted services

Provide after-sales service

How You'll Work.

Team & Collaboration

Store project team

Free ATS check

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