ExpertOperationalResilience&TIPM-Tooling,Data&Reporting

You will be a member in one of ING’s most strategically important Centres of Expertise within Operational Design, Control & Resilience (ODCR), operating at the intersection of Operational Resilience, Sourcing & Shared Services (Third Party & Intragroup), and Process Architecture & Modelling. This role is central to delivering ING’s ambition to build safe, secure, efficient, and futureproof operations, fully aligned with the COO and ING strategy. **The team** You are responsible for designing and delivering ING’s integrated approach to tooling for sourcing, resilience, and process architecture—ensuring consistent global standards, effective governance, and robust compliance with regulatory and internal requirements. Working closely with business lines, hub locations, technology departments, and senior leadership, you shape the bank wide way of working and ensure readiness for future challenges, regulatory expectations, and strategic transformation. Wide way of working and ensure readiness for future challenges, regulatory expectations, and strategic transformation. **Roles and responsibilities** This is a highly visible global role, frequently interacting with senior executives, regulators, and key stakeholders across the three lines of defence. * Support implementation of a unified tooling, data, and reporting strategy across TIPM and operational resilience * Translate business and regulatory requirements into scalable tooling and reporting solutions * Establish data models, reporting standards, and architectural principles aligned with ING guidelines * Develop and embed quality control and data governance capabilities * Define, implement, and maintain governance, standards, and frameworks for tooling and reporting * Deliver on reporting that enables compliance with external regulatory commitments (e.g., TIPM, DORA, OCIR) * Deliver resolution reporting (OCIR and FMIR) to comply with external regulatory requirements * Deliver tooling and reporting that will enable se