BMW of Monterey

Automotive

ExperiencedServiceAdvisor

$65–65k Seaside, California, United States FULL TIME
The Brief

“Experienced Service Advisor at BMW of Monterey. Skills: Service Advisor. Greet customers promptly and professionally. Listen carefully to customer concerns and accurately document vehicle needs”

What You'll Achieve.

drive customer retention; CSI performance

Industry & Context.

Automotive
Eligibility Requirements

drug-free workplace

What They're Looking For.

Must Have

Previous experience as an Automotive Service Advisor required, High School graduate or equivalent, 18 years or older required, Valid driver’s license with clean driving record

Nice to Have

BMW or luxury brand experience preferred

What You'll Do.

Greet customers promptly and professionally

Listen carefully to customer concerns and accurately document vehicle needs

Recommend maintenance and repair services based on manufacturer guidelines

Communicate repair timelines

Coordinate with technicians to ensure efficient workflow

Deliver exceptional customer service from check-in through vehicle delivery

Maintain accurate records and follow dealership processes

Help drive customer retention and CSI performance

How You'll Work.

Communication Scope

communication skills

Free ATS check

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