BMW of Monterey
Automotive
ExperiencedServiceAdvisor
“Experienced Service Advisor at BMW of Monterey. Skills: Service Advisor. Greet customers promptly and professionally. Listen carefully to customer concerns and accurately document vehicle needs”
What You'll Achieve.
drive customer retention; CSI performance
Industry & Context.
drug-free workplace
What They're Looking For.
Must Have
Previous experience as an Automotive Service Advisor required, High School graduate or equivalent, 18 years or older required, Valid driver’s license with clean driving record
Nice to Have
BMW or luxury brand experience preferred
What You'll Do.
Greet customers promptly and professionally
Listen carefully to customer concerns and accurately document vehicle needs
Recommend maintenance and repair services based on manufacturer guidelines
Communicate repair timelines
Coordinate with technicians to ensure efficient workflow
Deliver exceptional customer service from check-in through vehicle delivery
Maintain accurate records and follow dealership processes
Help drive customer retention and CSI performance
How You'll Work.
Communication Scope
communication skills
Applying for this Experienced Service Advisor role?
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