Lyra Technology Group
technology service businesses
ExperiencedProjectManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Experienced Project Manager at Lyra Technology Group. Skills: ICT Project Management, project delivery, scope management, budget management, resource management, timeline management, client relationship management, reporting, risk management, stakeholder communications. Lead end-to-end delivery of multiple concurrent ICT projects. Manage project scope, budgets, risks, timelines, and reporting”
What You'll Achieve.
successful delivery of ICT projects; exceptional outcomes for both customers and the business; Ensure projects are delivered on time, within budget, and to a high standard; Champion customer success throughout the project lifecycle
Industry & Context.
problem-solving skills; Understand customer challenges and proactively deliver solutions; resolve delivery challenges effectively
What They're Looking For.
Must Have
Minimum 4 years’ ICT Project Management experience, Bachelor’s Degree in Computer Science, Engineering, or related field
Nice to Have
Project Management certifications such as PRINCE2, PMP, CAPM, Agile, or CompTIA Project +, Cloud certifications including AWS or Microsoft Azure, Proven experience delivering complex technical projects to deadline and budget, understanding of AWS, Azure, and Microsoft 365 environments
What You'll Do.
Lead end-to-end delivery of multiple concurrent ICT projects
Coordinate internal technical teams
and service delivery resources
Run project kick-offs
and stakeholder communications
and project profitability
Ensure projects are delivered on time
and to a high standard
Maintain accurate project documentation and reporting within ConnectWise PSA
Drive continuous improvement through scalable processes and repeatable methodologies
Manage competing priorities across multiple projects
Maintain resource planning and utilisation across delivery teams
Keep project documentation and customer deliverables current and accurate
Build trusted relationships with clients and stakeholders
Act as the primary escalation point for project delivery issues
Understand customer challenges and proactively deliver solutions
Communicate confidently across technical and non-technical audiences
Ensure smooth project handovers to customers or managed services teams
Manage customer expectations and resolve delivery challenges effectively
Champion customer success throughout the project lifecycle
Develop knowledge of Lancom’s technology solutions and platforms
Contribute to internal process and technical documentation
How You'll Work.
Team & Collaboration
Coordinate internal technical teams, software developers, and service delivery resources; Communicate confidently across technical and non-technical audiences; Supportive, collaborative team culture focused on growth and innovation
Communication Scope
Stakeholder communications; Communicate confidently across technical and non-technical audiences
Process & Methodology
End-to-end project delivery, Project scope management, Project budget management, Project risk management, Project timeline management, Project reporting, Coordination of technical teams, Coordination of software developers, Coordination of service delivery resources, Project kick-offs, Client meetings, Stakeholder communications, Milestone tracking, Action tracking, Issue tracking, Project profitability tracking, Project documentation maintenance, Continuous improvement, Scalable processes, Repeatable methodologies, Resource planning, Resource utilisation, Customer deliverable management, Escalation management, Solution delivery, Customer expectation management, Delivery challenge resolution, Customer success management
Full Job Description
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. About The Position One of our operating companies, Lancom, is looking for an experienced Project Manager to join their team in Auckland. This is a hands-on role leading the successful delivery of ICT projects across cloud, infrastructure and managed services environments. You will own project delivery from initiation through to completion, managing scope, budgets, resources, timelines and client relationships to ensure exceptional outcomes for both customers and the business. Responsibilities Project Management Lead end-to-end delivery of multiple concurrent ICT projects Manage project scope, budgets, risks, timelines, and reporting Coordinate internal technical teams, software developers, and service delivery resources Run project kick-offs, client meetings, and stakeholder communications Track milestones, actions, issues, and project profitability Ensure projects are delivered on time, within budget, and to a high standard Maintain accurate project documentation and reporting within ConnectWise PSA Drive continuous improvement through scalable processes and repeatable methodologies Planning & Organising Manage competing priorities across multiple projects Maintain resource planning and utilisation across delivery teams Keep project documentation and customer deliverables current and accurate Relationship Management Build trusted relationships with clients and stakeholders Act as the primary escalation point for project delivery issues Understand customer chal
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