ExperiencedFieldServiceRepresentative

Experienced Field Service Representative **Company:** Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an **Experienced Field Service Representative** to support the KC-46 Tanker Aircraft at **Travis Air Force Base (AFB), California**. **This position is expected to be 100% onsite. The selected candidate will be required to work onsite at** **Travis AFB, CA.** You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. **Position Responsibilities:** * Direct support to U.S. Air Force is primarily provided at non-Boeing facilities, e.g., customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations. * Utilize multi-disciplined technical expertise and company knowledge to assist the customer maintain a high level of aircraft availability. * Validates or reviews effectiveness of existing solutions, and then develops corrective, proactive, and/or preventative action plans. * Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes. * Develop and implement corrective actions to ensure customer satisfaction. * Understand customer expectations, assist the customer in interpreting and using support data and documents, and provide technical on-the-job training. * Act as the on-site liaison between the company and customer personnel of widely varying b