Boeing
ExperiencedFieldServiceRepresentative
Neural analysis suggests this role is
optimal for Senior candidates.
“Experienced Field Service Representative at Boeing. Skills: Field service, Technical support, Customer relations. Provide technical research. Provide guidance in resolution”
What You'll Achieve.
Assist with maintaining mission capable rates
Industry & Context.
Troubleshooting
U. S. Secret Security Clearance, U. S. Citizenship Required, Willing to travel, Willing to relocate, Pass military contractor health standards
What They're Looking For.
Must Have
Willing and able to deploy/travel, Willing and able to relocate
Nice to Have
5+ years F/A-18 avionics experience, Experience with F/A-18 Automated Maintenance Environment system
What You'll Do.
Provide technical research
Provide guidance in resolution
Provide over-the-shoulder assistance
Provide classroom training
Participate in functional check
Assist Navy/Marine Corp with ATPL operation
Travel worldwide to assist
Collect and provide data deliverables
Develop relationship with Wing/squadrons
Respond and resolve customer support issues
Provide technical support
Provide systems oversight
Support Navy/Marine Corp customer with NALCOMIS operation
Support customer with configuration management
Support customer liaising with IT personnel
Ensure FAME suite is configured
Provide on-site training
Lead classroom training
Manage and maintain Boeing field offices
Manage and maintain Boeing resources
Troubleshoot FAME issues
Interface with Boeing FAME reps
Interface with software teams
Interface with systems engineering
Interface with help desk
Attend FAME Technical Interchange Meetings
Attend FAME Fleet Technical Interchange Meetings
Assist tenant squadrons with FAME events
Provide expertise on compliance
Review company reports
Aggregate company reports
Approve company reports
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer contacts; Boeing FAME reps; Software teams; Systems engineering; Help desk
Communication Scope
Open communication
Process & Methodology
Program management
Full Job Description
Experienced Field Service Representative **Company:** Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an **Experienced** **Field Service Representative** to support our F/A-18 Automated Maintenance Environment (FAME) program at **Naval Air Station (NAS) Lemoore, California**. The FAME FSR shall provide technical research and guidance in the resolution of field problems related to the FAME suite of applications. Provide over-the-shoulder assistance and classroom training to personnel for all aspects of system operation. The FAME FSR shall participate in functional check of the FAME system for Ashore and Afloat F/A-18 squadrons. Assist the Navy/Marine Corp with the operation of Navy Aeronautical Technical Publications Library (ATPL) as it pertains to the PMA-260’s Portable Electronic Maintenance Aide (PEMAs). Travel worldwide to assist in FAME training, troubleshooting and repair, as requested. Collect and provide data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements. Develop and maintain a relationship with the Wing and squadrons as the first FAME point-of-contact for product maintenance and operational issues. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Locations include but are not limited to: NAS Oceana, NAS Lemoore, NAS Whidbey, MCAS Beaufort, MCAS Miramar, MCAS Iwakuni, NAS China Lake, NAS Patuxent River, NAS Pensacola, NAS Key West, NAS Fallon, NAF El Centro, JRB Fort Worth, FRC Southeast, FRC Southwest, MCAS Yuma and JRB New Orleans. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD c
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