Pearce Services
mission-critical electromechanical infrastructure, renewable energy, telecom, data centers
ExperiencedCriticalPowerFieldTechnician(UPSFieldEngineer)
“Experienced Critical Power Field Technician (UPS Field Engineer) at Pearce Services. Skills: Critical Power Field Technician, UPS Field Engineer, UPS systems maintenance and repair, Troubleshooting critical power systems. Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPSattery monitoring equipment. Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment”
What You'll Achieve.
swift and superb solutions to address our customers' needs; satisfactory resolution
Industry & Context.
troubleshooting; failure analysis; Isolate basic hardware, software, and interface malfunctions; Good judgment with the ability to make timely and sound decisions
Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle), pass a pre-employment drug screen, Ability to lift and/or move up to 100 pounds for short durations, Ability to kneel or crouch periodically, Ability to stand for extended periods of time, Ability to travel for multiple days with Per Diem as projects require, Coordinate multiple tasks simultaneously while maintaining 100% safety awareness, Lifting heavy objects and stretching above your head, company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment
What They're Looking For.
Must Have
Minimum of five (5) years serving in an OEM service environment in the critical power space -OR- Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability, Good understanding of AC/DC electrical principles, Knowledge of test equipment operation, such as multi-meters, and battery test equipment, Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level, Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards, Outstanding work ethic, punctuality, trustworthiness, and reliability, Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities, Ability to lift and/or move up to 100 pounds for short durations, Ability to kneel or crouch periodically, Ability to stand for extended periods of time, Ability to travel for multiple days with Per Diem as projects require, Coordinate multiple tasks simultaneously while maintaining 100% safety awareness, Lifting heavy objects and stretching above your head
Nice to Have
Prior military training in electronics or avionics (A School, AIT, etc.) preferred
What You'll Do.
Install electrical equipment such as small rack-mounted UPS equipment
various-sized batteries
and UPSattery monitoring equipment
Maintain Battery Cabinets and racks
Battery Monitoring Equipment
and other electrical equipment
Periodic and lifecycle-driven performance of remedial services
including failure analysis and troubleshooting
component replacements and repairs
and battery string replacements and installations
Customer relationship building
Provide excellent customer service and upsell products
Field troubleshooting calls from customers to a satisfactory resolution
Quickly respond to critical situations
Teach and mentor crew members on proper techniques for site work
and analyzing site data
Isolate basic hardware
and interface malfunctions utilizing various test equipment on multiple products and technologies
How You'll Work.
Team & Collaboration
Teach and mentor crew members
Communication Scope
Provide excellent customer service
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