ExperiencedClientServiceRepresentative

**Client Service Representative** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? **VCA Lancaster** is seeking an **Experienced Client Service Representative** to join**** our team**** part time! Our team has a shared devotion to provide progressive medicine with compassion as a driving force and we are eager to welcome a like-minded individual! **Among the reasons to consider joining VCA Lancaster** We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team! * Leadership opportunities * Access to the people and financial resources of a large veterinary community * WOOF University, offering abundant of training in a variety of topics * Generous employee pet care discounts * Opportunities to give back through strong Shelter partnerships and VCA Charities **VCA adds value to your compensation package with the following:** * **Competitive wage** * Medical, Dental & Vision insurance * Opportunity to teach and mentor * 401(k) * Free wellness subscriptions (Head Space) * Life and Long Term Disability insurance * Paid Parental leave **Why We Need You** As the face of **VCA** Lancaster, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescript