Jll
ExperienceandEventsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Experience and Events Coordinator at Jll. Skills: events coordination, stakeholder management, operational excellence, client satisfaction. Greet employees at reception or entrances. Ensure workspaces, conference rooms, and pantries are stocked”
What You'll Achieve.
operational excellence; client satisfaction
Industry & Context.
solution-focused; resolve complaints
100% onsite availability, flexible, can-do attitude, visibly engaged in the workplace
What They're Looking For.
Must Have
Proven experience in events coordination, hospitality, or a customer-facing role with demonstrated ability to manage multiple events simultaneously, Exceptional front-facing and interpersonal skills with the ability to present professionally and build rapport quickly with diverse stakeholders, communication skills—both written and verbal—with the ability to lead conversations, host events, and liaise effectively with internal and external parties, Excellent administrative and organizational skills with high attention to detail and accuracy in processing requests, invoices, and reports, Ability to remain calm, composed, and solution-focused under pressure, especially when managing last-minute changes or high-stakes events, Proficiency in email management, scheduling systems, and financial platforms (e. g. , JDE or similar purchase order and invoice systems), 100% onsite availability with a flexible, can-do attitude and commitment to being visibly engaged in the workplace
Nice to Have
Background in hospitality, events companies, or luxury service environments, Experience working in Integrated Facilities Management (IFM) environments such as JLL, CBRE, or similar corporate office settings in the CBD, Familiarity with facilities management operations, including health and safety compliance, vendor management, and site inspections, Knowledge of food and beverage operations, including invoice verification, audits, and coordination with catering teams, Experience using global platforms for event management, audits, or KPI reporting, Prior exposure to tech company cultures or fast-paced, innovation-driven workplaces, Ability to provide backup support for broader facilities management tasks when team members are on leave
What You'll Do.
Greet employees at reception or entrances
and pantries are stocked
Coordinate all client events
Ensure flawless event execution
Accommodate last-minute changes with professionalism
Engage with event hosts and leadership
Understand client needs and deliver exceptional service
Respond to customer comments and assigned events
Resolve complaints with a friendly
solution-oriented approach
Oversee food and beverage services
Coordinate monthly audits for F&B services
Work with Onsite F&B Manager
Maintain F&B quality and adjust orders
Conduct site inspections
Prepare monthly and quarterly event reports
Manage vendor performance
Maintain health and safety compliance
Process purchase orders and invoices
Process high-volume emails efficiently
Keep cross-functional teams informed
Ensure no details are missed in event correspondence
How You'll Work.
Team & Collaboration
Partner with cross-functional teams, vendors, and leadership; Build stakeholder relationships; Engage daily with event hosts, Executive Assistants, leadership, client sites, and event creators; Keep cross-functional teams informed
Communication Scope
written communication; verbal communication; lead conversations; host events; liaise effectively
Process & Methodology
manage multiple events simultaneously, manage last-minute changes, manage high-stakes events
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Experience and Events Coordinator – JLL** **What this job involves:** As the Experience and Events Coordinator, you will be the face of exceptional workplace experience at our client's site, creating moments that matter for employees and guests alike. This front-facing role places you at the heart of a dynamic tech environment where you will manage all client events, foster community, and deliver seamless execution that keeps stakeholders delighted. You will partner with cross-functional teams, vendors, and leadership to ensure every event—from intimate meetings to large-scale gatherings—runs flawlessly. This is your opportunity to bring energy, professionalism, and a can-do attitude to a role where your impact is visible every day, contributing directly to JLL's reputation for operational excellence and client satisfaction in integrated facilities management. **What your day-to-day will look like:** * **Be the welcoming presence:** Spend a minimum of two hours daily greeting employees at reception or entrances, walking floors to ensure workspaces, conference rooms, and pantries are stocked and well-maintained * **Manage events from start to finish:** Coordinate all client events, ensuring flawless execution including room layouts, décor, rentals, catering, and vendor coordination while accommodating last-minute changes with professionalism * **Build strong stakeholder relationships:** Engage daily with even
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