ExistingCustomerManagementIntern

**At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.** _It’s about finding new ways to not only better people 's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ _And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. _ **So if you believe in inspiring a better future, read on.** **About the Role** Reporting to: Senior Manager, Existing Customer Management Location: Hochiminh City Function: Marketing & Partnership Distribution | Department: Existing Customer Management **Learning outcomes:** * Develop hands-on experience in ECM campaign, including campaign implementation and data operation (data cleaning, reconciliation, and campaign reporting) * Gain exposure to real business use cases in customer lifecycle marketing and repurchase strategies **Description:** * Perform data cleaning, mapping, and reconciliation across multiple sources (sales, campaign, customer data) * Support weekly/monthly reporting for ECM performance (repurchase tracking, campaign outcomes) * Prepare PowerPoint slides for internal updates, dashboards, and management presentations * Assist in maintaining and updating dashboards (Excel-based or BI tools) * Conduct basic data validation; basic data extraction * Proofread documents, reports, and communication materials to ensure accuracy and consistency * Support campaign setup and tracking (e.g., lead tagging, result consolidation) * Assist ad-hoc analysis or requests from ECM team **Qualifications:** * S