Helper Heroes
home care
ExecutiveVirtualAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Executive Virtual Assistant at Helper Heroes. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage and organize the executive's inbox.. Draft polished, professional email responses.”
What You'll Achieve.
ensure a compassionate, innovative, and efficient care experience; simplified executive summaries for strategic decision-making; support structured communication flow; track action items/follow-ups
Industry & Context.
critical thinking; simplifying complex operational data
What They're Looking For.
Must Have
Proven maturity, common sense, and professional judgment., Exceptional organizational skills and a structured, process-driven mindset., Demonstrable advanced proficiency in written and spoken English, including grammar and executive-level tone., critical thinking, emotional intelligence, and discretion., Experience in learning, managing, and supporting operational integration within CRM systems (AxisCare, WellSky, HubSpot, Salesforce, etc. ) and communication platforms (RingCentral, Teams, etc. )., Ability to operate at an executive level, thinking independently and quickly, without requiring hand-holding.
What You'll Do.
Manage and organize the executive's inbox.
professional email responses.
and structured reporting.
Ask clarifying questions when direction is incomplete.
Conduct structured research and prepare briefs.
Learn AxisCare system thoroughly.
Monitor call logs and message threads.
Manage and schedule internal meetings.
Structure and manage the executive's calendar.
How You'll Work.
Team & Collaboration
act as an extension of the care team; support to a multi-business CEO; Manage and schedule internal meetings; Maintain meeting records; track action items/follow-ups
Communication Scope
executive-level communication strength; advanced grammar; executive-level tone; written and spoken English
Process & Methodology
track action items/follow-ups
Full Job Description
Type: Remote Work Schedule: 8am-5pm PST Start Date: ASAP Company Summary: At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike. Job Summary: We are seeking an exceptionally organized, structured, and highly proficient Executive Virtual Assistant to provide strategic, high-level support to a multi-business CEO in the homecare sector. This role requires an individual who can operate with maturity, independent judgment, and precision. The ideal candidate will be a structured thinker capable of simplifying complex operational data into concise, logical executive summaries. This is not a simple administrative support role; it requires executive-level communication strength and advanced systems proficiency. Key Responsibilities: 1\. Executive Communication & Judgment \- Manage and organize the executive's inbox with a high degree of discretion and professionalism. \- Draft polished, professional email responses with advanced grammar and an executive-level tone. \- Provide clear, concise, and structured reporting. \- Confidently and professionally ask clarifying questions when direction or instructions are incomplete. \- Conduct structured research and prepare comparison briefs for executive review. 2\. Systems Proficiency & Operational Support \- AxisCare (Agency CRM/Operational Backbone): Learn the system thoroughly, understand workflow and reporting functionality, stay current with updates, maintain data integrity, and extract reports/organize data into simplified executive summaries for strategic decision-making. \- RingCentral (Phone/Text Platform): Monitor call logs and message threads, organize communications, and track follow-ups to support structured communication flow. \- Microsoft Teams: Manage and
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