Otis

ExecutiveServiceSales

Mumbai, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Executive Service Sales at Otis. Skills: Service Sales, Customer Relations, EH&S Policy. Co-ordinate between employees and customers. Plan daily schedule”

What You'll Achieve.

Achieving the target

Industry & Context.

Problems you'll solve

Monitor how to reduce callbacks; Handle effective conversions

What They're Looking For.

Must Have

DiplomaE in Engineering, 5-8 years in handling service in Elevator industry, Excellent Communication & Interpersonal skills, Assertive, Proactive, Result orientated and Self-starter, Ability / Confidence to handle high profile Key Customers

What You'll Do.

Co-ordinate between employees and customers

Manpower allotment day to day basis

Carry out annual equipment survey

Plan for repair schedule

Carry out NIS before taking over new construction

Conduct toolbox talk with employees

Make employees aware about safe work practices

Conduct Fatality Preventive Audits

Prepare Monthly and quarterly review report

Ensure timely Closure of “T/Repair” orders

Monitor how to reduce callbacks

Adherence to EH&S policy and practices

Create Safety awareness

Ensure Zero accident / incident

Ensure Reporting of incident

Participate in RQC & Safety meetings

Ensure that issues identified in Risk Assessment are mitigated

Conduct EH&S inspection/audit

Ensure completion of corrective actions

Conduct FPA and complete corrective actions

Participate in Incident Investigation

Meet clients regularly for rapport development

Communicate with examiners on regular basis

Correspond with clients for renewal of contract

Negotiate with clients for price fixation

Handle effective conversions

Make efforts for acquisition and recoveries

Follow-up invoices/ payments

Update necessary conversion/ recovery cancellation

Indent material and Coordinate with Stores

How You'll Work.

Team & Collaboration

Co-ordinate between employees and customers; Work with product team

Communication Scope

Excellent Communication & Interpersonal skills

Full Job Description

**Date Posted:** 2026-04-16 **Country:** India **Location:** Wester Region - 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India o Co-ordinate between employees and customers. To take feedback of previous day Work and plan daily schedule. o Manpower allotment day to day basis on callbacks received. o Carry out annual equipment survey of all elevator under the territory and Plan for repair schedule as a preventive method. o Carry out NIS before taking over new construction and modernization job. o Conduct toolbox talk with employees. o Make employees continuously aware about safe work practices and Conduct Fatality Preventive Audits/ Toolbox Demonstration. o Prepare Monthly and quarterly review report. o Ensure timely Closure of “T/Repair” orders. o Monitor how to reduce callbacks. More so on top ten calls received. / Random Check for Quality. o Adherence to EH&S policy and practices. o Create Safety awareness and ensure our employees are working safely. o Ensure Zero accident / incident, Ensure Reporting of incident o Actively participate in RQC & Safety meetings and review issues and progress. o Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules. o Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date. o To conduct FPA and complete corrective actions within targeted completion date. o Participate in Incident Investigation if any. o Meet clients regularly for rapport development. o Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. o Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement. o Negotiate with clients for price fixation of contracts & T-order business and Mod Orders o Handle effective conversions when necessary. o Make efforts for acquisition a

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