ExecutiveResponseCaseManager

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This position is based in Dublin. Please note: this working days for this role may include either/or Sunday - Thursday or Tuesday - Saturday. At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. In this role, you will help monitor and evaluate executive and company mentions across social and public channels, identify emerging risk signals, and support response efforts for issues that may impact LinkedIn’s reputation, community trust, or member experience. You will contribute to activating strategic response processes for high-impact issues and support coordinated incident response across internal stakeholders. You will work closely with R&D, Legal, Communications and Support partners to assess risk, recommend appropriate escalation pathways, and guide resolution strategies that support executive leadership and reinforce member trust. As part of this work, you will help manage high-risk escalations and incidents across internal teams and external partners, ensuring responses are thoughtful, timely, and aligned with LinkedIn’s brand voice and values. Responsibilities: Case Management & Triage * Serves as an escalation contact, assessing urgency and severit