Zappos.com LLC
E-Commerce
ExecutiveProgramManager,AmazonFashionSubsidiaries
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“Executive Program Manager, Amazon Fashion Subsidiaries at Zappos.com LLC. Skills: Program management, Executive support, Chief of Staff. Manage calendars. Manage travel arrangements”
What You'll Achieve.
Drive successful business outcomes; Expedite strategic programs; Strengthen workplace culture; Enable efficient executive operations; Strengthen cross-departmental collaboration; Drive alignment; Drive accountability; Inform decision-making
Industry & Context.
Resolve complex business challenges; Resolve bottlenecks
What They're Looking For.
Must Have
5+ years program management, 5+ years process improvement, Experience using data, Cross functional experience, Bachelor's degree
Nice to Have
3+ years end to end delivery
What You'll Do.
Manage travel arrangements
Manage expense reporting
Manage day-to-day scheduling
Serve as primary point of contact
Ensure briefing materials are complete
Ensure pre-reads are aligned
Respond to follow-up actions
Handle sensitive information
Anticipate business challenges
Resolve business challenges
Influence stakeholders
Support approval processes
Assist in reviewing procedures
Design operating rhythm
Manage business reviews
Manage staff meetings
Manage company communications
Manage talent reviews
Manage leadership offsites
Implement meeting best practices
Ensure focused agendas
Ensure robust follow-up mechanisms
Partner with executive support
Establish program review processes
Enforce program review processes
Develop reporting mechanisms
Track performance against initiatives
Act as strategic thought partner
Provide recommendations
Drive workback calendars
Manage goal management
Manage annual planning
Manage progress reporting
Create executive communications
Manage leadership messages
Streamline priorities
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior leadership teams; Executive leadership; Internal stakeholders; External stakeholders; CEO and CTO executive support
Communication Scope
Executive communications; Company-wide meetings; Leadership messages
Process & Methodology
Program management, Process improvement, Work back plans, Goal management, OKRs, Annual planning
Full Job Description
The role serves as a trusted, support system for executive leadership, combining strategic program management with executive assistance to drive successful business outcomes. We are seeking an experienced and highly organized Executive Program Manager to support our Chief Financial Officer (CFO)/Chief Operating Officer (COO). This unique role blends the responsibilities of an Executive Assistant with those of a Program Manager and Chief of Staff, providing tactical executive support, driving rhythm of business and creating mechanisms to expedite strategic programs within the business operations. In this high visibility role, a critical skill will be demonstrating and acting as a culture carrier for the entire organization by leading key company events and fostering meaningful team moments that strengthen workplace culture. The Executive Program Manager leads operational support for the CFO/COO by managing calendars, coordinating meetings, and tracking follow-up actions. This role oversees travel and expense administration while developing metrics for cross-functional initiatives. The position includes creating and maintaining work back plans for critical business cycles and strategic planning processes. Through these responsibilities, the Program Manager enables efficient executive operations and strengthens cross-departmental collaboration. This individual will be a trusted partner, ensuring operational excellence across Finance, Operations, Customer Service, Product Information Management, Facilities, Inventory Planning, and Strategic Planning/initiatives. Key job responsibilities Executive Support • Manage calendars, travel arrangements, expense reporting, and day-to-day scheduling for the CFO/COO. • Serve as the primary point of contact for internal and external stakeholders engaging with the CFO/COO. • Prepare for meetings, ensuring briefing materials and pre-reads are complete and aligned, follow-up actions are responded to. • Handle sensitive information with
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