Gusto, Inc.
ExecutiveOperations-R&D
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“Executive Operations - R&D at Gusto, Inc.. Skills: Executive operations, AI acceleration, Cross-functional projects. Prioritize and coordinate leader's time. Manage leader's time allocation”
What You'll Achieve.
Ensure leaders' operations run smoothly; Ensure team has practices; Accelerate work with AI; High-quality bar for projects
Industry & Context.
Break down complex situations; Optimize and improve; Allergic reaction to inefficiency
2-3 days per week in office
What They're Looking For.
Must Have
5+ years administrative experience, Experience supporting C-Level executives, Experience supporting General Managers, Experience at organizations of 1,000+ people, Previous EA work spanned multiple departments, Career EA, Cross-functional project ownership, Event planning experience, Complex travel management experience, Structured thinking and mindset, Excellent communication skills, Maintain complete confidentiality
Nice to Have
AI experience requirements vary by role
What You'll Do.
Prioritize and coordinate leader's time
Manage leader's time allocation
Track meeting minutes
Follow up with stakeholders
Apply AI-driven research
Prepare presentations
Execute cross-functional company programs
Keep projects on track
Make changes to improve smoothness
Represent leaders via phone
Represent leaders via email
Represent leaders via chat
Plan team-building events
Connect dots across Gusto
Build meaningful interactions
Build memorable interactions
How You'll Work.
Team & Collaboration
Work with leaders; Partner with leaders; Work with Engineering; Work with Product Design; Work with Product Management; Work with Data; R&D organization; Executive Operations community; Internal stakeholders; External stakeholders; Hundreds of Gusties; External individuals
Communication Scope
Gifted communicator; Communicate priorities
Process & Methodology
Project management, Cross-functional project ownership
Full Job Description
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: The Executive Operations partner will work closely with leaders within the Engineering, Product Design, Product Management, and Data (R&D) organization. This person will be responsible for ensuring the leaders' operations run smoothly and that the team has strong practices in coordination, execution, communication, and alignment. About the Team: This role serves as the primary partner to 2-3 leaders within the R&D organization. You will be in a key partnership position, helping drive Gusto's growth and scale by leveraging AI to accelerate that work. You will also be a part of the R&D Executive Operations community and report directly to the lead R&D Executive Operations partner. Here’s what you’ll do day-to-day: Expert of ceremonies: Strategically partner to prioritize and coordinate the leader’s time. Make sure it aligns with the department's priorities and creates a system of accountability so the time allocation can evolve as needed. The leader’s time should be prioritized intentionally and deliberately. Ideally, proactively, not reactively. Respons
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