ExecutiveManager(Compliance&OpsBranch)

**[What the role is]** We are looking for an experienced and dedicated individual to be part of the team overseeing the operation and maintenance of Choa Chu Kang Operations Choa Chu Kang Complex, comprising Choa Chu Kang Cemetery, Crematorium, and Columbarium. In this role, you will play a key part in planning and executing enforcement activities to ensure compliance with facilities management requirements, house rules, and public health regulations across NEA-managed after-death facilities. As a key member of our operations team, you will lead enforcement operations, drive regulatory compliance, and work to reduce non-compliance and disamenities across the Complex. Your work will directly contribute to maintaining a respectful, well-managed environment for members of the public during their most difficult moments. You should be comfortable working in a dynamic operational environment and be committed to uphold high standards of public service. **[What you will be working on]** You will be responsible for the following: * Develop and execute enforcement operational plans to ensure compliance with facilities management requirements, house rules, permit and licence conditions, and public health regulations across NEA-managed after-death facilities. * Drive enforcement outcomes by preventing facility misuse and engage stakeholders to uphold consistent standards across all facilities within the Complex. * Lead investigations into alleged breaches, assess evidence, and recommend appropriate enforcement actions in line with regulatory requirements. * Monitor and address facility misuse, including cleanliness violations such as illegal dumping and littering, to minimise disamenities to bereaved families and other facility users. * Conduct regular inspections and surveillance operations, and evaluate technological solutions, including video analytics and noise detection systems, to strengthen monitoring capabilities. * Collaborate with internal departments, headquarters, a