Illumina
Genomics
ExecutiveKeyAccountManager,Clinical
“Executive Key Account Manager, Clinical at Illumina. Skills: Clinical/Life Sciences Sales, next generation sequencing, diagnostic and regulatory knowledge, reimbursement landscape, executive-level customer and clinician engagement. supporting existing accounts with commercial clinical expertise. growing new business”
What You'll Achieve.
achieving sales quotas; Support growth in volume and revenue with existing commercial customers; setting objectives with management
Industry & Context.
analytical skills
What They're Looking For.
Must Have
sales, technical, and product expertise with extensive experience and a proven track record in Clinical/Life Sciences Sales, technical acumen in areas of next generation sequencing, diagnostic and regulatory knowledge, reimbursement landscape, Possesses project management, planning, analytical skills and knowledge of CRM software platform, Ability to drive towards clearly defined sales targets, Understanding of healthcare industry standards, reimbursement, guidelines, and environments, Experience in executive-level customer and clinician engagement with commercial clinical customers, Ability to engage with full set of stakeholders within commercial clinical customers, including department heads, lab managers, Team player with high self-drive to succeed, Experience with international and local understanding of regional specifics and regional regulatory landscape
What You'll Do.
supporting existing accounts with commercial clinical expertise
establishing customer relationships
achieving sales quotas
Support growth in volume and revenue with existing commercial customers
Develop deep understanding of customers' business and execute customer development action plans
Track and report key competitor activities across customer types
analyzing the commercial market (e. g.
specialty labs) particularly in their territory
it's developments and foresee future trends
Understand and monitor the priorities and meet full set of needs of key accounts across applications.
Identify opportunities to expand to additional applications
increase share of wallet gains by driving cross and upsell across core products
Effectively work with commercial clinical customers to propose the best cost-per-sample solutions by considering comprehensive business model requirements associated with workftow
new financing models etc.
Create and maintain effective customer relationships
building toward deeper relationships with specifically targeted key accounts
Maintain breadth of current knowledge across product portfolio and clinical sequencing markets to successfully consult and develop strategic selling positions
Demonstrate to prospective customers ability to identify which applications
assays and protocols can increase customer utilization
and execute all key account programs
Develop and execute medium and long-term strategy for key accounts
setting objectives with management
Contribute to company's direct marketing capabilities by continuously submitting customer/contract information into database and report feedback and engagement activities to CRM
risks and opportunities of programs and formulate plans to address these
Review account progress and objectives on monthly basis
conducting business review with key customers
Forecast potential sales/referrals in key accounts and contribute to company's direct marketing capabilities by continuously submitting customer/contract information into database
Develop and maintain a long-term strategic relationship with customer
Develop and nurture business relationships to engage key decision makers in a dialogue to understand their needs/expectations and demonstrate how lllumina solutions are best positioned to address customer needs
Collect customer feedback and taking action when needed
coordinating across organization resources needed to support the customer
consistent with commercial
How You'll Work.
Team & Collaboration
Effectively work with commercial clinical customers; coordinating across organization resources needed to support the customer
Process & Methodology
project management, planning
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