Stonebridge
ExecutiveHousekeeper
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“Executive Housekeeper at Stonebridge. Skills: Housekeeping operations, Staff management, Budgeting, Cost control. Manage daily operations of housekeeping and laundry departments. Recruit housekeeping staff”
What You'll Achieve.
Ensure high levels of cleanliness; Ensure guest satisfaction; Ensure operational efficiency
Industry & Context.
Problem-solving; Guest complaint resolution
Standing for extended periods, Walking for extended periods, Bending for extended periods, Stooping for extended periods, Lift and carry objects up to 30 lbs, Handling housekeeping carts, Handling cleaning supplies, Handling equipment, Flexible schedule, Work evenings, Work weekends, Work holidays
What They're Looking For.
Must Have
5+ years supervisory experience in housekeeping, Proven experience managing housekeeping operations, Leadership and team management abilities, Proficiency in Microsoft Office, Proficiency in housekeeping management software, Ability to develop and manage budgets, Ability to control costs effectively, Exceptional problem-solving skills, Ability to handle guest complaints professionally, Time management and organizational skills, Ability to handle multiple tasks and priorities, Lift and carry objects up to 30 lbs regularly
Nice to Have
Bachelor’s degree in Hospitality Management or related field
What You'll Do.
Manage daily operations of housekeeping and laundry departments
Recruit housekeeping staff
Train housekeeping staff
Supervise housekeeping staff
Evaluate housekeeping staff
Plan cleaning schedules for guest rooms
Plan cleaning schedules for public areas
Plan cleaning schedules for back-of-house spaces
Develop staff schedules within budgeted labor guidelines
Conduct regular inspections to ensure cleanliness standards
Monitor housekeeping supplies and inventory
Manage housekeeping supplies and inventory
Place orders for housekeeping supplies
Collaborate with maintenance department for timely repairs
Collaborate with maintenance department for upkeep
Monitor guest service scores
Address cleanliness issues promptly
Address service issues promptly
Oversee departmental budget planning
Control departmental costs
Coordinate with front desk on room status updates
Coordinate with front desk on clean room availability
Ensure compliance with health regulations
Ensure compliance with safety regulations
Ensure compliance with environmental regulations
Implement deep cleaning programs
Implement preventive maintenance programs
How You'll Work.
Team & Collaboration
Collaborate with maintenance department; Coordinate with front desk
Communication Scope
Interpersonal skills
Full Job Description
# _**City, State:**_ Pullman, Washington **_Title:_****** Executive Housekeeper ** _Location:_****** Pullman, Washington ** _FLSA:_ **Non-Exempt ** _Status:_****** Full-Time ** _Reports to:_ **Area General Manager ** _Supervises:_****** Housekeeping Department _ _ ** _Pay Range:_ **$25 per hour **Job Summary:** The Executive Housekeeper is responsible for managing all aspects of the housekeeping department, ensuring high levels of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. This role oversees staffing, scheduling, training, and inventory management, while also collaborating with the General Manager to maintain service standards, control costs, and implement departmental programs. **Essential Functions and Duties:** * Manage daily operations of the housekeeping and laundry departments. * Recruit, train, supervise, and evaluate housekeeping staff. * Plan and organize cleaning schedules for guest rooms, public areas, and back-of-house spaces. * Develop staff schedules within budgeted labor guidelines to maximize productivity. * Conduct regular inspections to ensure cleanliness standards are met. * Monitor and manage housekeeping supplies and inventory, placing orders as needed. * Collaborate with the maintenance department for timely repairs and upkeep. * Monitor guest service scores and address cleanliness or service issues promptly. * Oversee departmental budget planning and control costs. * Coordinate with the front desk on room status updates and clean room availability. * Ensure compliance with health, safety, and environmental regulations. * Implement deep cleaning and preventive maintenance programs. _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties._ **Required Experience, Education, and Skills:** * 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment. * Proven experience managing housekeeping operations, in
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