Mammoth Mountain
hospitality
ExecutiveHousekeeper
“Executive Housekeeper at Mammoth Mountain. Skills: housekeeping operations, cleaning standards, laundry procedures, staff training and development, guest satisfaction, operational efficiency, cost control, team leadership, compliance. Leads the housekeeping department to deliver exceptional cleanliness and service standards. managing departmental budgets”
What You'll Achieve.
improving guest satisfaction scores; operational efficiency; cost controls
Industry & Context.
Ability to solve problems using common sense and hotel policy.
California State Driver’s License (required). New residents from outside California must obtain a California driver’s license within 10 days of establishing residency.
What They're Looking For.
Must Have
Minimum of 2 years’ experience in hotel leadership role of at least 15 employees., Demonstrated success in training, developing, and retaining a large, diverse workforce., Proven track record of improving guest satisfaction scores, operational efficiency, and cost controls., work ethic and integrity., Ability to effectively communicate with guests, employees, and management., Ability to perform under pressure and with deadlines., Ability to solve problems using common sense and hotel policy., Advanced computer literacy (property management systems, scheduling software, inventory control, Word, Excel and Outlook)., California State Driver’s License (required). New residents from outside California must obtain a California driver’s license within 10 days of establishing residency., Proven ability to lead large, diverse teams and manage change effectively., In-depth knowledge of housekeeping operations, cleaning standards, and laundry procedures., Ability to train, develop, and retain staff while fostering accountability and engagement., Skilled in inspections, quality control, and ensuring compliance with brand/service standards., Conflict resolution and employee relations experience, including performance management., Knowledge of emergency procedures, risk management, and crisis response.
Nice to Have
College degree in Hospitality Management, Business Administration, or related field, Bilingual English/Spanish, Advanced knowledge of OSHA safety regulations and infection control, financial judgement, including budgeting, labor forecasting, and cost control.
What You'll Do.
Leads the housekeeping department to deliver exceptional cleanliness and service standards
managing departmental budgets
training and developing staff
ensuring compliance with health
How You'll Work.
Team & Collaboration
Collaborates across departments to enhance the overall guest experience; maintain a positive, efficient workplace culture; work together across all levels of the organization
Communication Scope
Ability to effectively communicate with guests, employees, and management.
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