Absa Bank Limited
Banking
ExecutiveHead:BusinessBankingSMEClientCoverage
Neural analysis suggests this role is
optimal for Senior candidates.
“Executive Head: Business Banking SME Client Coverage at Absa Bank Limited. Skills: Client Coverage Strategy, Relationship Management, People Leadership, Risk Management. Define SME client coverage strategy. Develop Pan-Africa SME Coverage Strategy”
What You'll Achieve.
Drive sustainable portfolio growth; Maximise profit; Maximise customer value; Achieve equitable demographic representation
Industry & Context.
What They're Looking For.
Must Have
12+ years' experience in SME or business banking or financial services, senior leadership roles in coverage, enablement, sales or strategy, Demonstrated track record of leading multi-country or regional banking operations, Exposure to cross‑functional and enterprise‑wide coordination, Deep understanding of South African Business Banking, credit, risk and regulatory frameworks, Master's Degree, Postgraduate Degrees and Professional Qualifications
What You'll Do.
Define SME client coverage strategy
Develop Pan-Africa SME Coverage Strategy
Design scalable SME coverage model
Lead strategic planning cycles
Design SME relationship management model
Ensure profitable SME coverage
Ensure SME clients experience trusted banking
Accountable for SME portfolio performance
Oversee senior engagement with priority SME clients
Drive consistent execution of relationship-management standards
Ensure pipeline management
and inspire SME Relationship Managers
Set performance expectations
Build capability pipeline
Own succession planning
Jointly accountable for credit quality
Ensure relationship managers operate within frameworks
Drive early identification of client stress
Partner with Risk and Credit leadership
Partner with Product teams
Drive adoption of digital platforms
Build partnerships with Fintechs
Work with Operations and Digital teams
Ensure SME client insights inform decisions
Engage with regulators
Represent the Business Bank
Drive customer relationship management
Delivering the sale of products
Contribute towards business growth
How You'll Work.
Team & Collaboration
Remove stumbling blocks for cooperation across the Bank; Incorporate contributions of value enablers and defenders; Influence and adopt group architecture; Partner with Product teams; Work with Operations and Digital teams; Partner closely with Risk and Credit leadership
Communication Scope
Communicate with integrity and conviction
Full Job Description
### **Empowering Africa’s tomorrow, together…one story at a time.** With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. _**Job Summary**_ SME Business Banking refers to the part of a bank that provides financial products, services, and advisory support to small and medium Enterprises (SMEs), businesses that are larger than micro or informal enterprises but smaller than large corporates. At its core, SME Business Banking exists to enable SMEs to start, operate, grow, and scale sustainably, while managing the bank’s risk and capital exposure. The Executive Head: Business Banking SME Client Coverage is accountable for end‑to‑end leadership of SME client relationship coverage across the Business Bank. The role ensures that small and medium enterprise (SME) clients receive effective, consistent, and scalable relationship management, driving sustainable portfolio growth, strong client relationships, and disciplined risk outcomes. The role owns the SME coverage model, frontline relationship‑management performance, and senior SME client engagement, ensuring that SME growth is delivered through trusted relationships, sound credit judgement, and differentiated segment propositions. **_Job Description_** As an Absa Managing Executive Leader, you are a Managing Executive in our leading Pan African Bank. As an influencer and value generator, you use your decades of industry experience, knowledge and insight from the competitive marketplace and internal and external data sources to execute the enterprise’s goals through your business unit strategy. You own and provide structure and direction on the business unit value chain(s). You actively remove stumbling blocks for cooperation across the Bank. You incorporate the contributions of value enablers and def
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