Senior Lifestyle
Healthcare
ExecutiveDirector
Neural analysis suggests this role is
optimal for director candidates.
“Executive Director at Senior Lifestyle. Skills: Operations management, Resident satisfaction, Budget accountability. Lead day-to-day operations. Ensure highest quality hospitality”
What You'll Achieve.
Maintain resident retention; Meet meaningful contacts; Meet leases; Meet occupancy; Minimize negative budget variances; Minimize deficits
Industry & Context.
COVID-19 vaccination required
What They're Looking For.
Must Have
Multi Level Administrators License required, 3+ years sales and marketing experience, 3+ years business management experience, Active Driver’s License
Nice to Have
Bachelor’s Degree is preferred, Senior Housing Industry experience preferred
What You'll Do.
Lead day-to-day operations
Ensure highest quality hospitality
Ensure resident satisfaction
Act as on-site executive
Maintain resident retention
Deal with resident issues
Follow up with phone-ins
Follow up with mail-ins
Keep up to date with competitor information
Meet expectations of meaningful contacts
Meet expectations of leases
Meet expectations of occupancy
Maintain budget accountability
Anticipate negative budget variances
Minimize negative budget variances
Anticipate budget deficits
Minimize budget deficits
Maintain local licenses
Maintain state licenses
Maintain federal licenses
Promote resident dignity
Protect resident dignity
Assist residents make informed decisions
Treat residents with dignity
Treat residents with respect
Become part of community
Represent community in organizations
Manage support level roles
Manage management roles
How You'll Work.
Communication Scope
Professional communication
Full Job Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction. * Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed. * Maintains resident retention by working with residents and their families, dealing with any issues that arise. * Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately. * Keeps up to date with information about competitors. * Meets all expectations of meaningful contacts, leases and occupancy. * Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits. * Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy. * Maintain all local, state, and federal licenses for the community. * Lead staff meetings. * Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect. * Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations. * Manage other support level and management roles as needed. ## Qualifications * A Bachelor’s Degree is preferred. * Multi Level Administrators License required. * 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry. * You professionally communicate and listen to residents, guests, and coworkers. * You have great management skills and a willingness and desire to work harmoniously with all staff members. * You have the ability t
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