Blackstone

ExecutiveDesktopSupport,AVP

$0–0k London, United Kingdom; Stockholm, Sweden FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Executive Desktop Support, AVP at Blackstone. Skills: Desktop Support, Executive Support, Team Leadership. Lead Desktop and Executive Support across London and EMEA. Provide hands-on technical support across hardware, software, and end-user technologies”

What You'll Achieve.

Ensuring a high-quality, white-glove technology experience; Driving consistency, accountability, and continuous improvement; Ensuring a seamless end-user experience; Reducing friction in workflows

Industry & Context.

Problems you'll solve

Troubleshooting and problem-solving skills

What They're Looking For.

Must Have

Proven experience in Desktop / End User Support within a corporate or financial services environment, Demonstrated experience leading, mentoring, or coordinating a small team, hands-on experience supporting Windows, macOS, Office 365, Zoom, and mobile devices (iOS), Experience supporting senior stakeholders in a high-touch, professional environment, troubleshooting and problem-solving skills across hardware, software, and user environments, Ability to operate independently and take ownership in a fast-paced environment, Solid understanding of networking fundamentals (LAN/WAN/VPN)

Nice to Have

High level of ownership and accountability, with a sense of responsibility for user experience, Comfortable operating with visibility and supporting senior stakeholders in a high-expectation environment, Able to balance hands-on delivery with team leadership and oversight, Proactive mindset, with a focus on improving processes and reducing friction for users, Commitment to high standards and consistency in service delivery

What You'll Do.

Lead Desktop and Executive Support across London and EMEA

Provide hands-on technical support across hardware

and end-user technologies

Deliver a white-glove support experience for senior stakeholders

and develop a small team

Own and drive resolution of complex technical issues

Identify and implement improvements to enhance user experience

Lead and contribute to initiatives relating to new technologies

Ensure operational discipline through ticketing

How You'll Work.

Team & Collaboration

Partnering with Infrastructure, Engineering, and Application teams; Coordinating a small team; Supporting senior stakeholders

Communication Scope

Excellent communication skills

Full Job Description

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at [www.blackstone.com](http://www.blackstone.com). Follow @blackstone on [LinkedIn](https://www.linkedin.com/company/7834/), [X](https://X.com/blackstone), and [Instagram](https://www.instagram.com/blackstone/). **Job Description:** Blackstone is seeking an Assistant Vice President to lead Desktop and Executive Support across London and the broader EMEA region, as part of the wider EMEA Technology Support organisation. This role combines hands-on technical support with leadership of a small team delivering desktop and executive support services. You will be responsible for ensuring a high-quality, white-glove technology experience for our user base, while driving consistency, accountability, and continuous improvement across support operations. The position requires strong ownership, visibility, and the ability to operate effectively in a fast-paced, high-expectation environment. **Responsibilities:** * Lead Desktop and Executive Support across London and EMEA, ensuring consistent, high-quality service delivery * Provide hands-on technical support across hardware, software, and end-user technologies * Deliver a white-glove support experience for senior stakeholders, including executive-level users * Lead, mentor, and develop a small team, driving accountability and performance * Own and drive resolution of complex technical issues, partnering with Infrastr

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