Amazon Web Services, Inc.

Technology

ExecutiveCustomerSpeakerManager,GlobalCustomerReferences

$118–160k Arlington, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Executive Customer Speaker Manager, Global Customer References at Amazon Web Services, Inc.. Skills: Customer reference management, Program execution, Data analysis. Develop and execute customer reference programs. Manage customer reference platforms”

What You'll Achieve.

Showcase customer success; Drive customer advocacy

Industry & Context.

Technology

What They're Looking For.

Must Have

5+ years of experience in customer reference management, Experience developing and executing customer reference programs, Experience with customer reference platforms, Experience with CRM systems, Experience with marketing automation platforms, Experience with project management, Experience with data analysis, Experience with reporting and analytics

Nice to Have

Experience in a global role, Experience in a customer-facing role, Experience in a fast-paced, high-growth environment

What You'll Do.

Develop and execute customer reference programs

Manage customer reference platforms

Manage marketing automation platforms

Collaborate with internal teams

Gather customer stories

Showcase customer success

Drive customer advocacy

How You'll Work.

Team & Collaboration

Internal teams; Customers

Process & Methodology

Project management

Full Job Description

Are you inspired by the way organizations and businesses are utilizing the cloud to innovate and transform? Do you want to help senior leaders of global brands, exciting startups, and mission-driven public sector organizations share the story of their cloud journey? The AWS Customer References team is seeking an experienced communications manager to craft engaging customer stories that educate audiences and influence the awareness, adoption, and usage of AWS services. The ideal candidate is passionate about cloud technology, excels at translating technical subject matter into compelling narratives, and coaches speakers to present themselves and their companies in the best light possible. Key job responsibilities Partner with AWS sales, marketing, and leadership teams to source, vet, and approve customer speakers for high-profile events and activations. Collaborate with customers to translate their use cases into compelling stories that highlight how AWS enables business transformation and drives customer success. Coach customer speakers on effective presentation delivery for flagship events. Manage agency resources to develop creative visuals that support and enhance each customer's story. Lead the concurrent development of multiple customer stories across various events and timelines. Travel approximately 25% of the time to support event execution and customer engagement. About the team The AWS Customer References team supports the vetting, selection, and preparation of customer speakers for inclusion in AWS keynotes at events such as AWS re:Invent, Global Summits, and internal meetings. To support AWS main stage keynote opportunities, the team provides guidance on content development and delivers speaker coaching for both AWS executives and customer speakers. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is ju

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