ExecutiveConcierge

At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary. Primary Responsibilities: The role of Executive Concierge is one of both doing and leading. You and each of your team members are empowered to make first and lasting impressions with all prospects and residents. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships and you are a role model for others who need to do the same. Your natural ability to strike up a conversation and make people feel “at home” is what drives excellence in resident services. You enjoy personalizing every interaction and consider it a challenge to learn the names and favorite things of all of your customers (that goes for four-legged residents too). As an Executive Concierge, your primary responsibilities include: Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto Coaching, mentoring and providing training to other members of the resident services team Solving problems and providing timely assistance to residents and prospects with care Planning and executing meaningful events and activities that engage residents and foster a sense of community Building brand loyalty and achieving residen