Four Seasons
Hospitality
ExecutiveClubManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Executive Club Manager at Four Seasons. Skills: Guest service, Team development, Lounge operations. Oversee daily Executive Club Lounge operations. Deliver personalized service to VIP guests”
What You'll Achieve.
Ensure seamless luxury experience; Uphold service excellence; Uphold professionalism
Industry & Context.
Problem-solving skills
Work rotating shifts, Work weekends, Work public holidays
What They're Looking For.
Must Have
3-5 years in luxury hospitality, Guest relations or front office management experience, Speak read write Bahasa Malaysia, Right to work in Malaysia
Nice to Have
Bachelor's in Hospitality Management, Bachelor's in Hotel Management, Bachelor's in Business Administration, Prior experience in luxury hotel, Prior experience in five-star environment
What You'll Do.
Oversee daily Executive Club Lounge operations
Deliver personalized service to VIP guests
Lead train motivate the team
Manage guest relations
Anticipate guest needs
Resolve issues efficiently
Supervise food and beverage offerings
Ensure quality hygiene standards
Coordinate with hotel departments
Support revenue generation
Maintain accurate reports
Maintain guest profiles
Ensure compliance with policies
How You'll Work.
Team & Collaboration
Cross-departmental coordination
Communication Scope
Guest communication
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below. Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team. ** _About Four Seasons Hotel Kuala Lumpur_** Four Seasons Hotel and Residences is located in the Golden Trian
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