ExecutiveClientSuccessManager

Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting-edge AI and proprietary methodologies, we transform open-source data into actionable insights that help protect technology, talent, and supply chains from nation-state risks. Client Success at Strider enables results with Strider products by delivering an exceptional client experience. By enabling results, we retain our clients and expand the Strider footprint for the right clients at the right time. If you are passionate about security, thrive in a client-facing role, and believe in Strider’s mission to protect the ideals and innovations of the free world, this may be the perfect opportunity. As an Executive Client Success Manager, you will support strategic clients in North America, helping them implement and scale their security programs using Strider’s unique tools and insights. You will bring subject-matter expertise in due diligence and deliver client engagement strategies that drive measurable outcomes. Key Responsibilities: - Lead the Executive Client Journey - Serve as the strategic owner of the full client lifecycle for complex, high-impact strategic accounts—from contract execution through onboarding, enablement, executive business reviews, renewal, and long-term partnership development. - Act as the primary point of contact and trusted advisor. - Drive Strategic Client Outcomes - Translate client objectives into success plans that demonstrate clear value, risk reduction, and mission alignment. - Deliver meaningful results that strengthen client relationships. - Enable Growth and Expansion - Identify, qualify, and influence expansion opportunities within Strategic-level accounts. - Partner with Sales and Leadership to shape account strategies, support renewals, and drive timely upsell and cross-sell motions grounded in client value realization. - Model Ethical and Trusted Leadershi