CommBank
Banking
ExecutiveAssistanttoGeneralManager(14monthRole)
Neural analysis suggests this role is
optimal for Mid candidates.
“Executive Assistant to General Manager (14 month Role) at CommBank. Skills: Executive Assistant, Microsoft Office, Communication skills, Organizational skills. Deliver administrative, secretarial, business support. Manage complex diaries and inboxes”
What You'll Achieve.
Deliver consistently high-quality support; Contribute to stakeholder satisfaction; Contribute to team engagement; Support a culture aligned to CBA values; Ensure leaders are set up for success; Enable smooth onboarding/offboarding; Actively contribute to team culture; Support operating rhythms; Support business continuity; Maximise leader and team effectiveness; Ensure high-quality delivery of meetings; Deliver travel, logistics, event coordination; Support office coordination
Industry & Context.
Solutions-focused mindset
What They're Looking For.
Must Have
Proven experience as an Executive Assistant supporting senior leaders, Microsoft Office skills (Outlook, Teams, PowerPoint, Excel), Excellent verbal and written communication skills, organisational skills with the ability to manage competing priorities in a fast-paced environment, High attention to detail and a proactive, solutions-focused mindset, Professionalism, discretion, and the ability to build stakeholder relationships, A passion for delivering exceptional customer service and team support
What You'll Do.
Deliver administrative
Manage complex diaries and inboxes
Coordinate internal and external meetings
Support budget and expense management
Coordinate onboarding and offboarding activities
Support leadership team meetings
Contribute to team planning
Maintain strict confidentiality and professionalism
Adhere to Code of Conduct and policies
How You'll Work.
Team & Collaboration
Stakeholder engagement; Contribute to team culture; Contribute to team engagement outcomes; Support leadership forums; Support team ceremonies
Communication Scope
Excellent verbal communication; Excellent written communication
Full Job Description
**RBS Digital Executive Assistant (14-month Secondment)** **Your Team** Retail Banking Services (RBS) is the public face of CommBank, delivering seamless banking experiences to more than 13 million personal and small business customers. Within RBS, the **Customer, Digital & AI (CDAI)** team designs and delivers customer-led digital journeys and AI-enabled experiences at scale. In this role, you will support two General Managers (Crew Lead Digital and Crew Lead NetBank), playing a critical role in enabling leadership effectiveness and team performance. **Your Responsibilities** You will provide high-quality executive and operational support, with a strong focus on efficiency, stakeholder experience, and continuous improvement: * Deliver efficient, professional administrative, secretarial, and business support to senior leaders * Manage complex diaries and inboxes to maximise leader effectiveness, including prioritisation, scheduling, and preparation of high-quality daily meeting packs * Coordinate internal and external meetings, including stakeholder engagement, logistics, and room bookings * Support budget and expense management, ensuring timely and accurate processing of invoices and adherence to Group policies * Coordinate onboarding and offboarding activities to ensure a seamless and compliant experience for team members * Arrange travel, itineraries, offsites, and team events with a high level of accuracy and attention to detail * Support leadership team meetings, including agenda coordination, minute taking, and follow-up actions * Contribute to team planning, coordination rhythms, and quarterly events/cadence activities * Maintain strict confidentiality and professionalism in all interactions * Adhere to the Code of Conduct and all Group policies and procedures **How You’ll Make an Impact (Key Outcomes & KPIs)** **Customer Excellence** * Deliver consistently high-quality support that contributes to strong stakeholder satisfaction and team engagement * Support
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