Company

Hair & Beauty

ExecutiveAssistant&OperationsCoordinator

$1–2k South Africa Virtual Assistant / Full - Time Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Executive Assistant & Operations Coordinator. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Executive & Administrative Support, Social Media & Communication Monitoring, Shopify & E-Commerce Support, Education Business Support. Manage and respond to client email inquiries. Coordinate client bookings and scheduling”

What You'll Achieve.

Ensure all client communication is professional and error-free; Ensure no inbound communication is missed; Maintain accuracy and consistency across the website

Industry & Context.

Hair & Beauty

What They're Looking For.

Must Have

Excellent written English and grammar, attention to detail, Highly organized and reliable, Comfortable managing multiple priorities, Ability to follow systems and processes independently, Professional communication style, Gmail / email management, Google Sheets or Excel, Administrative support / EA tasks

Nice to Have

Shopify (basic backend experience preferred), Experience supporting founders or entrepreneurs, Experience in beauty, hair, wellness, or personal branding industries, Familiarity with social media management tools and platforms, Previous remote assistant or operations support experience

What You'll Do.

Manage and respond to client email inquiries

Coordinate client bookings and scheduling

and onboarding materials

Ensure all client communication is professional and error-free

Maintain organization across calendars

Follow established SOPs and internal processes

Monitor Instagram and social media DMs for inquiries

Respond to basic customer messages and comments

Escalate important opportunities or high-profile inquiries

Ensure no inbound communication is missed

Upload products and images to Shopify

Format and publish product listings

Add product descriptions and organize backend content

Maintain accuracy and consistency across the website

Track student enrollments and participation

Maintain spreadsheets and records

Send login credentials and course access information

Respond to student inquiries and administrative questions

How You'll Work.

Communication Scope

Professional communication style; Excellent written English and grammar

Full Job Description

## Key Responsibilities Executive & Administrative Support● Manage and respond to client email inquiries● Coordinate client bookings and scheduling● Send intake forms, documentation, and onboarding materials● Ensure all client communication is professional and error-free● Maintain organization across calendars, inboxes, and workflows● Follow established SOPs and internal processes Social Media & Communication Monitoring● Monitor Instagram and social media DMs for inquiries ● Respond to basic customer messages and comments● Escalate important opportunities or high-profile inquiries● Ensure no inbound communication is missed Shopify & E-Commerce Support● Upload products and images to Shopify● Format and publish product listings● Add product descriptions and organize backend content● Maintain accuracy and consistency across the website Education Business Support● Track student enrollments and participation● Maintain spreadsheets and records● Send login credentials and course access information● Respond to student inquiries and administrative questions ## Requirements ● Excellent written English and grammar● Strong attention to detail● Highly organized and reliable● Comfortable managing multiple priorities● Ability to follow systems and processes independently● Professional communication style● Experience with: ○ Gmail / email management ○ Google Sheets or Excel ○ Shopify (basic backend experience preferred) ○ Administrative support / EA tasks ## Preferred Qualifications ● Experience supporting founders or entrepreneurs● Experience in beauty, hair, wellness, or personal branding industries● Familiarity with social media management tools and platforms● Previous remote assistant or operations support experience ## Ideal Candidate This role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every tas

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