Pavago

automotive

ExecutiveAssistant(Operations,ClientCoordination&CRMManagement)

United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Executive Assistant (Operations, Client Coordination & CRM Management) at Pavago. Skills: Client Communication, CRM Management, Operations Coordination, Scheduling. Manage inbound client inquiries. Prioritize urgent client requests”

What You'll Achieve.

Client communication remains fast, professional, and organized; CRM records and workflows stay clean and accurate; Projects and contractor deliverables stay on track; Scheduling and operational coordination run smoothly; Leadership spends less time chasing follow-ups and operational details; Daily operations remain organized, responsive, and execution-focused; Responsiveness and professionalism in client communication; CRM accuracy and organization; Timely follow-through on tasks and operational requests; Scheduling efficiency and calendar management; Contractor coordination and deadline adherence; Reduction in operational bottlenecks; Leadership satisfaction and operational reliability

Industry & Context.

automotive

What They're Looking For.

Must Have

2+ years of experience supporting founders, executives, operations teams, or small business owners, Experience in executive assistance, operations coordination, or administrative support, Experience in client communication, Hands-on experience with GoHighLevel (GHL), Hands-on experience with Google Workspace, Hands-on experience with Gmail, Hands-on experience with Google Calendar, Hands-on experience with Google Drive, Hands-on experience with Google Docs, Experience managing CRM workflows and operational tracking systems, Organizational and workflow management skills, Excellent written and verbal English communication skills, Attention to detail and operational accuracy, Ability to manage priorities independently without constant oversight, Reliable remote work setup and stable internet connection

Nice to Have

Experience in automotive industry operations, Experience in client coordination, Experience in service-based businesses, Familiarity with Gamma, Familiarity with Google Slides, Familiarity with PowerPoint, Familiarity with Notebook LM, Familiarity with presentation and research tools, Experience supporting founders in fast-paced businesses

What You'll Do.

Manage inbound client inquiries

Prioritize urgent client requests

Draft and send client updates

Maintain communication and responsiveness

Track ongoing conversations

Coordinate with freelance contractors and vendors

Maintain communication between contractors

Ensure tasks and timelines remain organized

Escalate delays or operational issues proactively

Manage and maintain CRM records

Keep CRM records organized and accurate

Support onboarding workflows and operational setup

Ensure CRM hygiene and operational consistency

and meeting coordination

Coordinate meetings and operational priorities for leadership

and materials for meetings

Conduct operational and market research

Organize research findings into actionable summaries

Support leadership with operational decision-making

How You'll Work.

Team & Collaboration

Coordinate with freelance contractors and vendors; Maintain communication between contractors, clients, and leadership; Support leadership with daily priorities and workflow tracking

Communication Scope

Excellent written and verbal English communication skills; Professional client-facing skills; Professional client updates; Professional communication

Process & Methodology

Track deliverables, deadlines, and project progress, Ensure tasks and timelines remain organized and on schedule, Escalate delays or operational issues proactively

Full Job Description

### **🚗 Executive Assistant (Operations, Client Coordination & CRM Management) – Remote | U.S. Hours** **Position Type:** Full-Time, Remote **Working Hours:** U.S. Business Hours ### **🚀 About the Role** At Pavago, one of our clients is hiring an **Executive Assistant (Operations & Client Coordination)** to support daily operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business. This is not a basic administrative role. You’ll act as a key operational partner to the founder by helping manage: * client communication * contractor coordination * CRM organization * scheduling and operational workflows * follow-ups and execution tracking * day-to-day operational support This role is ideal for someone who is: * highly organized * proactive * detail-oriented * execution-focused * comfortable managing multiple moving parts simultaneously If you thrive in fast-paced operational environments and enjoy keeping projects, communication, and workflows organized — this role is a strong fit. ### **🔥 What You’ll Own** ### **Client Communication & Coordination** * Manage inbound client inquiries and prioritize urgent requests * Draft and send professional client updates, summaries, and follow-ups * Maintain strong communication and responsiveness throughout active projects * Track ongoing conversations and maintain organized communication workflows * Ensure a high-quality client experience across all touchpoints ### **Contractor & Project Coordination** * Coordinate with freelance contractors and vendors on active projects * Track deliverables, deadlines, and project progress * Maintain communication between: * contractors * clients * leadership * Ensure tasks and timelines remain organized and on schedule * Escalate delays or operational issues proactively ### **CRM & Administrative Operations** * Manage and maintain CRM records inside **GoHighLevel (GHL)** * Keep: * client records * pipelines * workflows * no

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