Amazon.com Services LLC
Customer Service
ExecutiveAssistant,NetworkSolutions
Neural analysis suggests this role is
optimal for Executive candidates.
“Executive Assistant, Network Solutions at Amazon.com Services LLC. Skills: Executive support, Calendar management, Travel coordination, Project management. Manage complex executive calendar. Track strategic deliverables”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
5+ years senior leadership support, 3+ years Amazon experience, Executive level calendar management, Domestic or international travel coordination, Microsoft Office products and applications, High school or equivalent diploma
Nice to Have
Experience leading process improvements, Experience designing processes, Bachelor's degree, Experience supporting VP-level leadership, Experience in fast-paced, high-tech company, Experience in customer service organization, Superior attention to detail, Ability to meet tight deadlines, Manage multiple critical requests simultaneously, Experience supporting leaders driving transformation initiatives
What You'll Do.
Manage complex executive calendar
Track strategic deliverables
Coordinate domestic travel
Coordinate international travel
Organize team activities
Coordinate meeting agendas
Support space planning initiatives
Complete urgent tasks
Proactively coordinate across organization
Develop organizational knowledge
Build internal network
Support leader driving initiatives
Coordinate executive communications
Support strategic initiatives
Manage executive calendar prioritization
Balance internal meetings
Balance external engagements
Balance leadership forums
Coordinate high-stakes meetings
Ensure meeting preparation
Follow up on meetings
Anticipate scheduling conflicts
Resolve scheduling conflicts
Coordinate travel arrangements
Plan multi-city itineraries
Arrange visa requirements
Plan contingency travel
Ensure seamless travel
Ensure business continuity
Track key deliverables
Drive completion of deliverables
Follow up on action items
Ensure timely closure
Support strategic projects
Manage expense report coordination
Submit expense reports
Track budget allocations
Organize all-hands meetings
Organize leadership off-sites
Organize employee engagement events
Prepare meeting materials
Coordinate logistics for gatherings
Support reconfigurations
Exercise sound judgment
Design process improvements
Implement process improvements
Maintain composure under pressure
Manage competing priorities
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Partner organizations; Leadership team support; Other Executive Assistants
Process & Methodology
Project management
Full Job Description
The Amazon Customer Service Network Solutions organization is seeking an exceptional Executive Assistant to support the Vice President in a fast-paced, strategic environment. This role requires someone who is bright, self-motivated, and thrives under pressure while maintaining exceptional organizational standards. You will serve as a critical partner to the VP, enabling them to focus on driving customer service transformation and network optimization initiatives across Amazon's global operations. As an Executive Assistant supporting the VP of Network Solutions, you will manage complex, high-stakes activities including executive calendar orchestration across multiple time zones, tracking strategic deliverables, coordinating domestic and international travel, managing expenses, and organizing team activities and events. You will also coordinate meeting agendas, support space planning initiatives, and lead ad hoc projects that advance organizational objectives. Working in a highly ambiguous environment focused on AI transformation and network modernization, you will demonstrate initiative by anticipating needs before they're articulated, complete urgent tasks with grace under pressure, and proactively coordinate across the organization without needing the complete picture. You will develop deep knowledge of organizational structures, strategic priorities, and the VP's leadership style while building a strong internal network across Customer Service and partner organizations. Your superior attention to detail, exceptional organizational skills, and ability to juggle multiple critical priorities will be essential as you support a leader driving transformational initiatives. Over time, you will build deep and trusting professional relationships with the VP and their leadership team, which will blossom into strong partnerships that provide opportunities for special projects from coordinating executive communications to supporting strategic organizational initiatives with i
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