PwC Ireland
Internal Firm Services
ExecutiveAssistantBusinessAdministration
“Executive Assistant - Business Administration at PwC Ireland. Skills: Executive-level BA service management, Proactive coordination and problem resolution, Communication and stakeholder engagement, Project coordination, Confidentiality. Management of an executive-level BA service for Partners. Ownership of all enquiries and problems, resolving or escalating issues as appropriate.”
What You'll Achieve.
Ensure compliance with the Firm’s policies and procedures and meet the Firm deadlines.; Ensure accountability for key action items.; Support business objectives.
Industry & Context.
Ownership of all enquiries and problems, resolving or escalating issues as appropriate.; Problem solvers
Handle sensitive documents with a high level of confidentiality and integrity.
What They're Looking For.
Must Have
Secondary level education and a relevant Post second level qualification., A minimum of 4 years of proven experience in a similar role, providing comprehensive administrative support to senior executives or management teams., Proficiency in Microsoft 365 applications (Word, Outlook, PowerPoint, Excel)., Demonstrated project management and coordination skills, with the ability to effectively prioritise and manage multiple stakeholders' conflicting priorities., Experience in handling sensitive information., Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience and adaptability., Demonstrated champion of Evolved PwC Professional behaviours.
Nice to Have
Excellent organisational skills and self-motivation, demonstrating a commitment to continuous self-development., influencing and communication skills, both verbal and written., Ability to develop internal and external networks to support business objectives., Flexibility and agility to adapt to changes and contribute effectively to system improvements or firm initiatives., Role model for inclusivity, with an understanding of cultural differences and a commitment to diversity.
What You'll Do.
Management of an executive-level BA service for Partners
Ownership of all enquiries and problems
resolving or escalating issues as appropriate.
Work with your stakeholders to ensure compliance with the Firm’s policies and procedures and meet the Firm deadlines.
Draft complex and sensitive communications on behalf of partners.
Proactively coordinate meeting logistics and anticipate conflicts.
Attend meetings as appropriate
providing detailed and actionable minutes.
Manage follow-up on key action items and ensure accountability.
Project coordination - attend project meetings (as requested) to understand requirements
supporting actions and regular interaction with the project team.
Manage partner inboxes
prioritising critical communications.
Handle sensitive documents with a high level of confidentiality and integrity.
Build and maintain client relationships
addressing issues proactively.
Liaise with the BA Hubs and Regional Offices as necessary.
Delegate transactional work where appropriate to effectively manage workloads.
Ability to draft stakeholder emails and engage with stakeholders to make decisions.
Support stakeholders and others in upskilling of Firmwide systems.
Informal coaching junior team members
Involvement in team activities that contribute to personal & Firm development
Other ad hoc responsibilities as required
How You'll Work.
Team & Collaboration
Be an integral part of the Business Administration team providing dedicated support to Partners; Expand their networks across PwC; Work as part of a team of problem solvers; Collaborative team of experts; Liaise with the BA Hubs and Regional Offices as necessary.; Informal coaching junior team members; Involvement in team activities that contribute to personal & Firm development
Communication Scope
Liaise, influence and challenge effectively; Draft complex and sensitive communications on behalf of partners.; Ability to draft stakeholder emails and engage with stakeholders to make decisions.; influencing and communication skills, both verbal and written.
Process & Methodology
Demonstrated project management and coordination skills, with the ability to effectively prioritise and manage multiple stakeholders' conflicting priorities., Project coordination - attend project meetings (as requested) to understand requirements, delivery timescales, supporting actions and regular interaction with the project team.
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