Upstart
Finance / FinServ
ExecutiveAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Executive Assistant at Upstart. Skills: Executive support, Calendar management, Meeting operations, Travel and expense management, Coordination, Workflow management, Process improvement, Communication. Manage executive calendars based on priorities and guardrails, confidently resolving conflicts and protecting focus time. Own recurring workflows such as meeting coordination, action tracking, and follow-ups to ensure work progresses consistently”
What You'll Achieve.
Improve how the executive and their team operate by structuring time, meetings, and coordination to enable clear decisions and consistent follow-through; Reduce friction for leaders and teams; Ensure day-to-day operations run smoothly and reliably; Streamline workflows, improve efficiency, and reduce manual work; Reduce friction and improve execution over time
Industry & Context.
Resolving routine conflicts; Resolving most day-to-day issues independently; Escalating when there is ambiguity, risk, or sensitivity
Time zone requirements: The team operates on the East/West coast time zones.
What They're Looking For.
Must Have
4+ years supporting leaders in a fast-paced environment, with demonstrated ownership of calendars, meetings, and coordination across stakeholders, Experience managing multiple priorities, deadlines, and stakeholders in a fast-paced environment, Experience supporting leaders and coordinating across multiple stakeholders or teams, Proficiency in Google Workspace (Calendar, Gmail, Docs, Sheets, Slides), Demonstrated use of tools or technology (including AI) to streamline workflows, improve efficiency, or reduce manual work, Experience handling sensitive or confidential information with discretion, Demonstrated ability to communicate clearly and professionally with stakeholders, including drafting emails, meeting communications, or coordination messages
Nice to Have
Experience supporting multiple leaders simultaneously in a fast-paced environment, Curiosity about new tools and technologies, including AI, with demonstrated experimentation to improve workflows, Ability to identify and implement process improvements that increase efficiency or reduce manual work
What You'll Do.
Manage executive calendars based on priorities and guardrails
confidently resolving conflicts and protecting focus time
Own recurring workflows such as meeting coordination
and follow-ups to ensure work progresses consistently
Ensure meetings are well-prepared and run smoothly
including coordinating logistics
and sharing materials in advance
Drive follow-through on action items
nudging stakeholders and flagging risks when work is at risk of slipping
Coordinate across stakeholders to gather inputs
and keep day-to-day work moving forward
Manage travel and expenses end-to-end with attention to detail and efficiency
Communicate clearly and appropriately based on context
including drafting coordination messages and handling sensitive information with discretion
Maintain organized systems and documentation so information is easy to find and workflows are repeatable
Use tools and technology (including AI) to streamline workflows
and reduce manual work
Identify and implement small process improvements that reduce friction and improve execution over time
Exercise judgment confidently
resolving most day-to-day issues independently and escalating when there is ambiguity
How You'll Work.
Team & Collaboration
Coordination across stakeholders; Collaboration via regular onsites; Connection and community through team events and onsites
Communication Scope
Communicate clearly and appropriately based on context; Drafting coordination messages; Handling sensitive information with discretion; Communicate clearly and professionally with stakeholders
Full Job Description
About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Executive Operations team supports senior leadership with a tight operating rhythm, high-quality calendars, meeting operations, travel/expenses, and onsite execution so leaders can stay focused on what moves the business. As an Executive Assistant, you support one or more leaders by owning day-to-day workflows that improve how their time is spent and how work moves forward. You are responsible for
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